May 23, 2022

Hail to the Front Line

During the COVID-19 pandemic, faculty, staff, learners and community members are reaching out to share their gratitude for Michigan Medicine’s front-line employees.

On this page, those messages will be shared as they come in so they can be accessed at any time.

You can send in your own message by emailing Please note, your messages should exemplify social distancing if at all possible.

From the Headlines staff to all of those serving patients during this challenging time, thank you for all you do. Your commitment inspires us all.

Messages from colleagues

From Mott musical therapists:

From Internal Medicine ambulatory care nurses:

The ambulatory care nurses from the Internal Medicine clinics have been donating snacks, drinks and some lunches to the staff working in the 12 West COVID unit. 

Two of our own nurses were redeployed to the RICU.  Although we are not working right beside them, we wanted them to know that we care, and we wanted to find ways to help.

We wanted to show our support for all of the nurses, respiratory therapists, patient techs, and support staff working in this ICU, for it truly takes a team!

From Julia Morrissey, M.S.N., R.N., NE-BC, clinical nursing supervisor, Adult BMT Clinic & Infusion:

I would like to thank ALL the staff in the Adult BMT Clinic and Infusion units located in C&W for their strong efforts in ensuring we continue to give our best care to all our patients during the pandemic. They all have shown great strength and grace as we have had to move through so many changes. Despite all of our own stressors, anxiety and personal concerns every day, we are all able to greet our patients with kindness and compassion in a time of immense need.

From Cindy Danko:

From Diane Knibbs and Sara Tutor, associate directors, PFANS:

Thank you to Patient Food Services staff in the adult hospitals (UH/CVC) and in C&W for your hard work and dedication to patients during this challenging time. Food service and call center staff have been extremely adaptable to many changes that have occurred over the last few weeks in order to help support nursing, reduce the use of PPE in relation to meal service, and to support Ann Arbor and Ypsilanti Meals on Wheels sites in condensing their delivery schedules to protect volunteers and clients. The efforts and flexibility do not go unnoticed. Thank you!

From Marlene Woodard, C-TAGME:

Since March 20, I, as a non-essential employee, have been told to work from home for my safety and to help flatten the curve. However, my husband and his entire department are some more of the front-line heroes that some may not know about at Michigan Medicine. 

His department consists of approximately 42 staff with titles such as (ATA) Admissions Triage Associates, (ATC) Admissions Triage Coordinators, and (PFC) Patient Flow Coordinators who along with their managers make sure things run smoothly in coordinating bed assignments.

The ABCC (Admission & Bed Coordination Center) staff and management are scheduled on all three shifts, seven days a week to make sure that patients who require admission to the hospital have appropriate bed placement depending on diagnosis. Thank you ABCC management, nurses, and staff for everything you are doing.  #HailToTheFrontline

From Lorie Crimmins:, B.S.N., R.N.:

I would like to recognize Francine Girard, R.N., education coordinator (above), Joy Diponio, nurse manager 7DS and the entire dialysis team for their extrodinary efforts in caring for our regular inpatient dialysis patients and the COVID-19 patients under these difficult circumstances.  Their compassion and commitment is something to be honored. Thank you!

From the Office for Health Equity and Inclusion:

From Margaret Smallwood, ENC Neuro ICU:

I was a patient in the ER last Thursday and I want to say thank you to everyone! You were all amazing! Special thanks to Tim Newell. My anxiety was greatly reduced with you as my R.N.!

From Clare Harris:

Hail to Carol Kaus, R.N., on the front line at Brighton drive-thru COVID testing!

From Stephanie Sarna:

Big Boy doing his part and saying thank you!

From the Michigan Surgical Quality Collaborative:

The staff at MSQC would like to say THANK YOU to all of our heroes on the front line!

From Julie Brinson:

From Brighton Center for Specialty Care staff:

Thank you to all of our colleagues back at the main medical campus and to all who are working, including nurses, doctors, techs/MAs, EVS, food service staff, etc. We are in this together and will get through this together!

From Pattie Postel:

From Padmaja Chikuri:

Thank you so much for working day and night to save thousands of lives with limited resources. You are our true heroes! Stay safe and healthy!!

From the C.S. Mott Children’s Hospital and Von Voigtlander Women’s Hospital Development team:

From Molly A. Dahlgren, C.R.A., MOS-M, research administrator lead, Department of Radiation Oncology:

In this truly trying time, saying “Thank You” doesn’t seem to hold enough emphasis to express the deep gratitude to all of the people at Michigan Medicine who are confronting COVID-19 every day. Along with other community first responders, Michigan Medicine’s doctors, nurses, residents, police, pharmacy staff, med techs, pathology staff, environmental, food service, patient advocates, administrators, those working from home, and I’m sure I’m missing some others –- you are there making certain our neighbors and community as a whole are receiving the best care anywhere. I’m impressed with your dedication to your work and our patients and I pray that each of you and your families stay safe and healthy through this crisis. Hail to the Frontline -– they represent the best of us.

From Giselle Ciorciari:

From the Saline Health Center:

We could not be more proud of how our team rose to the challenge of closing our clinic with less than 16 hours’ notice. Many of our staff have worked far beyond their usual hours to get schedules adjusted, patients called and the clinic closed down. We don’t know when we will be back together again, but we remain family.

From Kayleen Baier, Physician Relations and Outreach:

From Sue Lipon, Physician Relations & Outreach:

My granddaughter made a thank you: “Thank you to labor and delivery for helping me get a new sister”  You are rock stars!

From Physician Relations & Outreach:

From Julie Nelson:

From Lauren Bush, M.P.H., senior programmer, Kidney Epidemiology and Cost Center:

From UH Cat Scan:

Thank you, neighbors!

From Steven Mohler, peer advisor and peer mentor:

I just wanted to let you know how much we appreciate everything you’re doing. These are very difficult times and your dedication and caring goes beyond words. Everyone involved from administration, doctors, nurses, techs, research, security and all support personnel is incredible! Please know that it is very difficult to not be there with you. A special shout out to the entire Rad/Onc team. Please take care of each other and I look forward to getting back as soon as possible. Stay safe and thank you for continuing to do what you do.

From Jennifer Lombardo, high reliability administrative specialist, Office of Patient Safety:

From an anonymous employee:

I want to send a big thank you to nurses, doctors, nurses, medical assistants, transporters, mail delivery staff and maintenance workers. Thanks to all the admin assistants, technologists, educational designers, facilities staff, safety and security personnel, clerks, chefs and environmental services employees. Finally, thank you to anyone who is not involved in direct patient care, but help to make this place run, especially now.

This is not a one-person sport. Everyone is contributing to making this a wonderful place.

From Kit Werner, Ph.D., M.S., R.N., director, Patient Food and Nutrition Services:

I am extremely impressed with the effort so many staff members and leaders have demonstrated at this unprecedented time. It is refreshing to see everyone working together to do whatever they can to help meet the needs of our patients and to preserve and protect our greatest resource — the employees who are committed to doing whatever is required to meet the needs of our patients. I know that many are putting in long hours working together with others to make strategic decisions that are helping us all deal with the COVID-19 pandemic. Please accept my note of gratitude and a profound thank you!

From Gillian Cady:

From Marcia Kramer:

Thank you to all the wonderful staff at Michigan Medicine! Each interaction with doctors, nurse practitioners, medical assistants, clerks and every other employee results in a feeling that my or my husband’s health is the most important matter at that  time and with that individual. In my role as a Peer Mentor for kidney donor candidates and a member of the team that meets monthly with house doctors, I am grateful for the commitment to educate that I see. 

From Darla Kroft:

I just wanted to reach out and say that IT should be acknowledged. While trying to get my remote office set up, I have been helped by very patient and helpful staff. Sometimes it is the invisible staff that we overlook in our gratitude and I just thought it would be nice to say something about how IT is coping with the influx of remote users.

From Sherri Simmons, kidney peer mentor:

Thank you Michigan Medicine staff for all that you are doing during this health crisis. You are all heroes.

From Gifts of Art:

Messages from the community

From Kenna Clements:

Health care Hero,

I want to thank you for all you are doing to keep our communities safe in these times. For the early mornings and late nights. Thank you for the sacrifices you have made in the time away from your families and friends. Thank you for gracefully entering a war that you didn’t ask to be a part of. For showing strength in the uncertainty and true compassion through the fear. It is inspiring to watch you be a light to all during this time. As a medical student, I can only imagine the pain that you feel daily. But I want you to know how sincerely inspiring it is to witness your bravery and humanism through all of this. There are no words to show our appreciation for you. I hope you know that your community stands with you through this until we reach the rainbow at the end. And until that day comes, I hope our gratitude helps you move a little bit lighter.

Take care,

From Trisha Langkos:

From Revere Plastics:

Revere Plastics in Fraser, Michigan, recently made 6,000 face shields for Michigan Medicine. The team wanted to thank faculty and staff for their dedication to saving lives!

From the family member of a patient:

From Rochelle Igrisan:

I am so immensely proud of each and everyone of you. You have shown courage in the face of this terrible virus. Your patients (and they are ALL YOUR patients) and your colleagues honor and respect you for your service. Be strong of heart. Be healthy. With love ??, a retired R.N.

From Elizabeth Adie:

Thank you medical team for all you are doing!

From Alyssa Pozniak:

A big thanks to all the great staff at Michigan Medicine! This is a picture of Charlie and our dog Daisy. We live in Ann Arbor.

From Larry Prout, Jr.:

I am always grateful for the care that my medical team gives to me. I have been so worried about everyone and hope they and their families are safe. I know my doctors and nurses are going to be okay because they are the strongest people in the world. They take care of everyone! They know what to do! They are brave! When I have been scared at the hospital my nurses and doctors and child life specialists do everything they can to help me feel better. They help take the pain away. They have big strong hearts because they love everyone in the world! I pray every day that my Mott family and their families stays strong and healthy!

From Sara Richmond:

Thank you for being the front line. For caring for our neighbors, friends, and community. Thank you for taking care of me, my boys and my family if we get sick in the future.
Thank you for putting others before yourself. For putting yourself at higher risk to help others. Thank you for doing what is right, what is needed, and what is admirable. Thank you for being a hero. My boys today: “Someday, I want to be a hero like them. Let’s draw them a picture.”

From Carolyn Zaleon:

We all owe an enormous thank you to all of the faculty and staff of Michigan Medicine for their service above and beyond during these difficult times. As a retired health care provider, I send a very special thank you to the hard working people who work behind the scenes to make every thing and every one function at their best. This includes, but is not limited to, the people who are a part of pharmacy, central supply, radiology, pathology services, respiratory therapy, physical therapy, housekeeping, nutrition services, maintenance and all of the many clerical staffs, along with physicians, physician assistants and nursing.

You are all special people; we are all so very grateful. May you and your families be well and be safe.