We are bombarded with information, inputs and distractions coming at us from all directions, all day long, whether we are busy caring for patients or hard at work ensuring the daily operations of our work areas are running smoothly. The good news is that there’s a way to make sure you are communicating clearly and getting your message across. That tool is SBAR. Click through to learn how you can use SBAR in your daily work.

This week, the executive leadership team for University Hospital and Frankel Cardiovascular Center announced that the Adult Hospitals at U-M Health have achieved a new all-time high ranking in overall patient care, based on the Press Ganey Adult Inpatient Survey comparing patient feedback from more than 560 hospitals and health systems across the country. Click through for more on this remarkable achievement!

At Michigan Medicine, our employees are our greatest advocates. The more you share our stories, the more our patients, families and the community will feel comfortable with all that the academic medical center has to offer. The Michigan Medicine Bingo board inspires faculty, staff and learners to engage with communication networks, websites and social media outlets to help spread stories and news related to the organization. Click through to learn how to play!

Children at C.S. Mott Children’s Hospital can now leave hospital rooms to write, record and perform their own music in a state-of-the-art recording studio. Last week, the organization celebrated the grand opening of Sophie’s Place, a dedicated music therapy environment for patients and families on the third floor of Mott. Click through to learn more about the importance of this new facility!

Pain treatment comes in many different forms — medicinal, massage, psychological and more. Patients who visit U-M Health’s Back and Pain Center have recently been introduced to another method that’s gaining traction and seeing success. Meet the Healing Touch Program. It’s a non-invasive, effective, non-toxic and economical program, one of many non-pharmacological pain management options provided by the center. Click through to learn more about the new program!

A year ago, David Miller, M.D., M.P.H., president of U-M Health, introduced strategic priorities called BASE, which stands for Belonging and Inclusion, Access, Safety and Quality, and Experience. The priorities identify common goals which lead to improved patient outcomes, increased employee engagement and a more inclusive, connected workplace. Now the leadership team is building new BASE initiatives for 2023, as well as considering how these plans will grow strategically in the next three years. Click through for details!

Earlier this year, faculty and staff participated in the 2022 Vital Voices faculty and staff engagement surveys. Upon receiving the overall results, the Michigan Medicine leadership team took an in-depth look at the feedback and identified organizationwide initiatives aimed at creating positive change. Click through for details!

The name Environmental Services, or EVS, brings to mind the important and tangible work of creating a clean, safe and functional environment for patients, visitors and employees. Through cleaning and disinfecting patient, staff and public areas, restocking supplies, handling and removing hazardous waste, and overseeing pest control on the main medical campus, the EVS team helps prevent injury and infection and maintain the physical assets of Michigan Medicine. Click through for more on these irreplaceable colleagues!

As a young doctor training during the late 1990s and early 2000s, days and nights merged. Being a doctor consumed Rakesh Patel, M.D.  — work weeks lasted more than 100 hours, with no focus on balance or well-being. A decade later, Patel found that elusive balance, but it wasn’t an overnight change. Instead, it was a slow climb that led to him becoming a better surgeon and person — one that started more than 10,000 feet above sea level in Colorado. Click through for Patel's remarkable story!