Quality
‘Be a lifelong learner’: How Brook Watts, M.D., M.S., is encouraging improvement at all levels
Brook Watts, M.D., M.S., completed her residency at U-M nearly 20 years ago. Back in September 2022, she began her tenure as the new U-M Health chief quality officer. As Watts gets reacclimated to the organization, Headlines spoke with her about the first few months in her new role, areas of focus for the Quality Department and advice for aspiring leaders. Click through to check out what she had to say!
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Problem-solving in pathology produces results for patients and employees
All issues brought to the Practicing Healthcare Improvement class are related to U-M Health’s BASE strategic priorities, which creates problem-solving opportunities that contribute to organizational success. Emily Schwedler, an administrative manager in pathology, was able to solve a long-running issue in her department thanks to her participation in the course. Click through to see how she found success and learn how the innovative class may benefit you and your colleagues!
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