HRO Tools of the Month: Cross-checking and coaching

November 15th, 2021

With less than two months left in the year, time may seem to be passing by in a flash. While many are preparing for the holidays, others are preparing for flu season and potential COVID-19 cases. In both personal and professional life, distractions or a sense of rushing may occur. That means now is the perfect time to pay attention to detail and use crossing-checking to help yourself and those around you. Click through to learn more about this important high reliability tool — and another, coaching — that will help you in your daily work!

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HRO skill focus: Building trust through Humble Inquiry

April 23rd, 2021

To humbly ask a question. It sounds like it would be the easiest of tasks among the arsenal of safety-focused skills required of leaders within a High Reliability Organization (HRO). In reality, most participants of the popular Humble Inquiry course now offered at Michigan Medicine find it much more complex, and more life-changing, than they expected. Click through for more on the course and how you can apply Humble Inquiry into your work life!

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