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Communication efforts aimed at helping community regain confidence in receiving medical care

May 29, 2020

As Michigan Medicine continues to expand availability of non-COVID care, it is essential that the organization helps rebuild confidence among the community regarding seeking medical care and not putting off necessary medical attention. A number of communication tactics are being implemented to support this effort, including expanded web content, social media communication, messaging to referrers and patient communications. Beginning this week, a new TV ad was launched: You can view the ad here. Watch for the ad to air on all four major TV networks (during news broadcasts in particular, as well as during popular shows such as the Today…

Reminder: Leaders to host Virtual Town Hall this afternoon

May 29, 2020

Don't forget, Michigan Medicine leaders will host a Virtual Town Hall this afternoon, May 29, from 2 p.m. until 3 p.m. to discuss operational ramp-up plans. To join the Town Hall, please click the link below: Password: 657670 To access via iPhone one-tap: +13017158592,,92478265278#  To access via telephone: Dial:+1 301 715 8592      Webinar ID: 924 7826 5278

LCME virtual visit: Competencies help Medical School evaluate the ‘whole’ student

May 28, 2020

For almost 20 years, medical students on the way to becoming doctors were evaluated by measuring their competency in six domains: patient care, medical knowledge, communication, professionalism, systems-based practice, practice-based learning and improvement. In the process of transforming Michigan’s medical student curriculum over the past few years, leadership added two more competency domains: 1) leadership, teamwork and interprofessionalism, and 2) critical thinking and discovery to align with the overall program goals to make students leaders and change agents in medicine. Competencies help teaching faculty and residency directors determine if a student will be a good leader, a good teammate, a…

In-person high reliability trainings canceled

May 28, 2020

In support of continuing social distancing and keeping all faculty and staff safe, Michigan Medicine is canceling the remainder of in-person HRO Universal Skills training classes. This affects classes that had previously been scheduled through June 30, 2020. Planning is currently underway for virtual training sessions. While nothing can replace the experience of training with your colleagues, new videoconferencing options provide more interactivity for an improved virtual experience. More information will be shared as the new training program is finalized later this summer and online classes will be available before the fall. Stay tuned to Headlines for updates! 

Michigan Medicine peer mentoring goes virtual

May 27, 2020 While there is so much uncertainty right now, one thing remains constant -- connecting with others is key to the health and well-being of patients and their loved ones. As Michigan Medicine services ramp up, so too is the work of the Office of Patient Experience volunteer peer mentors. “Peer mentor support has become even more vital, especially with the inpatient visitation restrictions and social isolation so many people are experiencing,” said Darnysus Jackson, Office of Patient Experience (OPE) program manager. “We are encouraging our mentors to reach out to their mentees remotely. Following an initial phone session, mentors…

Leaders to host Virtual Town Hall on Friday, May 29

May 27, 2020

Michigan Medicine leaders will host a virtual Town Hall this Friday, May 29, from 2 p.m. until 3 p.m. to discuss operational ramp-up plans. To join the Town Hall, please click the link below: Password: 657670 To access via iPhone one-tap: +13017158592,,92478265278#  To access via telephone: Dial:+1 301 715 8592      Webinar ID: 924 7826 5278

Education virtual town hall to be held Thursday, May 28

May 26, 2020

On Thursday, May 28, the Dean’s Office will host another virtual town hall on education, with a focus on medical student education in light of our new environment. The town hall will convene virtually from 4-5 p.m. at this Zoom link: The password is 282183. The clinical environment has responded admirably to the challenges brought forth by the COVID-19 pandemic. As the organization moves forward with “new normal” and economic recovery plans, it is committed to optimizing student education. Points of discussion will include: How to balance the needs of the clinical delivery system with those of students?How will…

Recap: Virtual Town Hall from Friday, May 22

May 26, 2020

Leaders conducted a virtual Town Hall on Friday, May 22, to discuss the ramp-up plan for patient care and research, as well as wellness resources. If you missed it, check out the video. The key takeaways from the meeting include the following: As patient care services are reopened, the health system faces select challenges, including rescheduling care that was delayed due to the pandemic: 12,000 surgical procedures80,000 clinic visits3,200 GI procedures2,000 cardiac proceduresServe ongoing patient needsMaintain capacity for COVID resurgenceRestore fiscal stability It will be important to practice and reinforce high reliability relationship and universal skills in order to maintain…

Jacqueline S. Jeruss, M.D., Ph.D., FACS, appointed associate dean for regulatory affairs

May 22, 2020

On Thursday, the board of regents approved the appointment of Jacqueline S. Jeruss, M.D., Ph.D., FACS, as associate dean for regulatory affairs in the U-M Medical School, effective May 1. Jeruss is an associate professor of surgery, pathology and biomedical engineering. She serves as director of the Breast Cancer Center, the Polly Suk-Yee Cheung Breast Surgical Oncology Fellowship, and the Cancer Genetics and Breast Health Fellowship. She also is co-director of the National Institutes of Health (NIH) Surgical Oncology T32 Training Program, and is a member of the Department of Surgery Executive Committee. As associate dean, Jeruss will assist faculty…