Quality/Safety

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Create Trust by Asking Questions: The Art of Humble Inquiry

January 12, 2022

As part of the Michigan Medicine team, how do you use your interactions to encourage colleagues to express their ideas, questions, concerns or share errors without fear? Creating these types of interactions requires building trust and psychological safety through asking effective questions, active listening and reflection. These three fundamental skills, collectively called humble inquiry, foster open and respectful conversations and create the conditions necessary for becoming a High Reliability Organization (HRO). In this course you will practice humble inquiry and have the opportunity to reflect on the connections to your own work situation. Purpose Encourage every Michigan Medicine team member interaction…

Create Trust by Asking Questions: The Art of Humble Inquiry

January 12, 2022

As part of the Michigan Medicine team, how do you use your interactions to encourage colleagues to express their ideas, questions, concerns or share errors without fear? Creating these types of interactions requires building trust and psychological safety through asking effective questions, active listening and reflection. These three fundamental skills, collectively called humble inquiry, foster open and respectful conversations and create the conditions necessary for becoming a High Reliability Organization (HRO). In this course you will practice humble inquiry and have the opportunity to reflect on the connections to your own work situation. Purpose Encourage every Michigan Medicine team member interaction…

Create Trust by Asking Questions: The Art of Humble Inquiry

January 12, 2022

As part of the Michigan Medicine team, how do you use your interactions to encourage colleagues to express their ideas, questions, concerns or share errors without fear? Creating these types of interactions requires building trust and psychological safety through asking effective questions, active listening and reflection. These three fundamental skills, collectively called humble inquiry, foster open and respectful conversations and create the conditions necessary for becoming a High Reliability Organization (HRO). In this course you will practice humble inquiry and have the opportunity to reflect on the connections to your own work situation. Purpose Encourage every Michigan Medicine team member interaction…

Create Trust by Asking Questions: The Art of Humble Inquiry

January 12, 2022

As part of the Michigan Medicine team, how do you use your interactions to encourage colleagues to express their ideas, questions, concerns or share errors without fear? Creating these types of interactions requires building trust and psychological safety through asking effective questions, active listening and reflection. These three fundamental skills, collectively called humble inquiry, foster open and respectful conversations and create the conditions necessary for becoming a High Reliability Organization (HRO). In this course you will practice humble inquiry and have the opportunity to reflect on the connections to your own work situation. Purpose Encourage every Michigan Medicine team member interaction…

Advancing Healthcare Improvement

January 12, 2022

In this course, you will apply structured problem-solving methods to address a real work problem. You can work on a problem by yourself or bring a team of 2-5 members (teams are recommended for best results!). Throughout five 2-hour sessions over 10 weeks, you will receive brief instructions on each part of the problem-solving process followed by time to work on your actual problem with guidance from a coach. Purpose To APPLY the scientific problem solving process by solving a real problem you or your team is responsible for. As part of the Michigan Medicine team, how do you use…

Advancing Healthcare Improvement

January 12, 2022

In this course, you will apply structured problem-solving methods to address a real work problem. You can work on a problem by yourself or bring a team of 2-5 members (teams are recommended for best results!). Throughout five 2-hour sessions over 10 weeks, you will receive brief instructions on each part of the problem-solving process followed by time to work on your actual problem with guidance from a coach. Purpose To APPLY the scientific problem solving process by solving a real problem you or your team is responsible for. As part of the Michigan Medicine team, how do you use…

Advancing Healthcare Improvement

January 12, 2022

In this course, you will apply structured problem-solving methods to address a real work problem. You can work on a problem by yourself or bring a team of 2-5 members (teams are recommended for best results!). Throughout five 2-hour sessions over 10 weeks, you will receive brief instructions on each part of the problem-solving process followed by time to work on your actual problem with guidance from a coach. Purpose To APPLY the scientific problem solving process by solving a real problem you or your team is responsible for. As part of the Michigan Medicine team, how do you use…

Advancing Healthcare Improvement

January 12, 2022

In this course, you will apply structured problem-solving methods to address a real work problem. You can work on a problem by yourself or bring a team of 2-5 members (teams are recommended for best results!). Throughout five 2-hour sessions over 10 weeks, you will receive brief instructions on each part of the problem-solving process followed by time to work on your actual problem with guidance from a coach. Purpose To APPLY the scientific problem solving process by solving a real problem you or your team is responsible for. As part of the Michigan Medicine team, how do you use…

LHS Collaboratory Seminar Series: “The Current State of U.S. Interoperability and Implications for Learning Health Systems”

December 2, 2021

Interoperability is considered a key capability of a high-performing healthcare system and has been a top policy priority for more than a decade. Implementing interoperability is, however, a complex undertaking – requiring stakeholder coordination that tackles incentives, governance, technology, standards, and more. In this talk, Dr. Adler-Milstein will describe current approaches to interoperability and where we stand with respect to current levels of national adoption. She will then discuss the implications for Learning Health System efforts at different levels of scale. Presenter: Julia Adler-Milstein, PhD Professor of Medicine and Director of the Center for Clinical Informatics and Improvement Research (CLIIR)…