Patient Experience

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Patient Experience (PX) 101

October 14, 2021

Patient Experience (PX) 101 is a comprehensive, engaging learning opportunity to build patient experience knowledge and skill for all faculty, staff, and learners at Michigan Medicine.  PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held twice monthly via Zoom.…

Patient Experience 101

August 17, 2021

Virtual - Zoom REGISTER IN MLEARNING Patient Experience (PX) 101 is a comprehensive, engaging learning opportunity to build patient experience knowledge and skill for all faculty, staff, and learners at Michigan Medicine.  PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held…

Patient Experience 101

August 17, 2021

Virtual - Zoom REGISTER IN MLEARNING Patient Experience (PX) 101 is a comprehensive, engaging learning opportunity to build patient experience knowledge and skill for all faculty, staff, and learners at Michigan Medicine.  PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held…

Patient Experience 101

August 17, 2021

Virtual - Zoom REGISTER IN MLEARNING Patient Experience (PX) 101 is a comprehensive, engaging learning opportunity to build patient experience knowledge and skill for all faculty, staff, and learners at Michigan Medicine.  PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held…

Patient Experience 101

August 17, 2021

Virtual - Zoom REGISTER IN MLEARNING Patient Experience 101 (PX 101) is a comprehensive, engaging learning opportunity to build patient experience knowledge and skill for all faculty, staff, and learners at Michigan Medicine.  PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be…

Patient Experience 101

August 17, 2021

Virtual - Zoom REGISTER IN MLEARNING Patient Experience 101 (PX 101) is a comprehensive, engaging learning opportunity to build patient experience knowledge and skill for all faculty, staff, and learners at Michigan Medicine.  PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be…

Patient Experience 101

August 17, 2021

REGISTER IN MLEARNING Patient Experience 101 (PX 101) is a comprehensive, engaging learning opportunity to build patient experience knowledge and skill for all faculty, staff, and learners at Michigan Medicine.  PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held twice monthly…

Patient Experience 101

August 17, 2021

REGISTER IN MLEARNING Patient Experience (PX) 101 is a comprehensive, engaging learning opportunity to build patient experience knowledge and skill for all faculty, staff, and learners at Michigan Medicine.  PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held twice monthly via…

Patient Experience Learning Forum: The Power of High Quality Connections to Elevate Your Team and Your Patient Care

July 8, 2021

Join us for an engaging conversation with Dr. Monica Worline to understand how we can forge high quality connections, and the powerful impact these connections can have on our patients, our teams, and ourselves. Click here to register for the webinar. Presenter: Monica Worline, PhD Monica Worline, PhD, is an organizational psychologist and co-founder of the idea incubator EnlivenWork(link is external), which is dedicated to working in collaboration with our partners to bring some of the world’s most powerful ideas to life and awaken the curiosity, compassion, and courageous thinking that drive organizations to thrive. Monica serves as the Faculty Director…