Patient Experience

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Patient Experience (PX) 101

June 20, 2022

PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held regularly via Zoom. The target audience is all faculty, staff, and learners at Michigan Medicine. After completing this training, the learner will be able to understand the definition of patient…

Patient Experience (PX) 101

June 20, 2022

PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held regularly via Zoom. The target audience is all faculty, staff, and learners at Michigan Medicine. After completing this training, the learner will be able to understand the definition of patient…

Patient Experience (PX) 101

June 20, 2022

PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held regularly via Zoom. The target audience is all faculty, staff, and learners at Michigan Medicine. After completing this training, the learner will be able to understand the definition of patient…

Patient Experience (PX) 101

June 20, 2022

PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held regularly via Zoom. The target audience is all faculty, staff, and learners at Michigan Medicine. After completing this training, the learner will be able to understand the definition of patient…

Patient Experience (PX) 101

June 20, 2022

PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held regularly via Zoom. The target audience is all faculty, staff, and learners at Michigan Medicine. After completing this training, the learner will be able to understand the definition of patient…

Patient Experience (PX) 101

June 20, 2022

PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held regularly via Zoom. The target audience is all faculty, staff, and learners at Michigan Medicine. After completing this training, the learner will be able to understand the definition of patient…

Patient Experience (PX) 101

June 20, 2022

PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held regularly via Zoom. The target audience is all faculty, staff, and learners at Michigan Medicine. After completing this training, the learner will be able to understand the definition of patient…

Patient Experience (PX) 101

June 20, 2022

PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held regularly via Zoom. The target audience is all faculty, staff, and learners at Michigan Medicine. After completing this training, the learner will be able to understand the definition of patient…

Patient Experience (PX) 101

June 20, 2022

PX 101 is a foundational, engaging educational offering to support and enhance our culture of patient experience excellence. This resource was originally developed by The Beryl Institute(link is external) and customized by Michigan Medicine, designed to ensure that all faculty, staff, and learners have a fundamental understanding of patient experience, and the skillset to positively impact the patient and family experience.  This interactive, instructor-led training is 90 minutes long and will be held regularly via Zoom. The target audience is all faculty, staff, and learners at Michigan Medicine. After completing this training, the learner will be able to understand the definition of patient…