Microlearning: Difficult Conversations
FOUND IN: Events, Other employee event
Date
Thursday, November 9, 2023
Time
11:00am - 11:45am
Location
Online
Description
In this microlearning session, a tried-and-true approach for having difficult conversations will be used. We will demonstrate how to begin challenging conversations and move the conversation forward in a collaborative way. You will learn, try and apply this approach to real life scenarios.
You will learn to:
- Use the Difficult Conversations framework to keep the conversation collaborative while acknowledging emotions and creating accountability
- Identify barriers that will impact the outcome of a conversation
- Determine methods to reflect and analyze the approach in conversations with colleagues
You will benefit by:
- Improving your communication skills and work relationships
- Creating an environment that supports meaningful and engaging conversations around some of the most difficult topics
Audience:
Any U-M faculty or staff member at any level who is interested in learning approaches for having difficult conversations
Program Notes:
This session is being delivered in an online webinar format. The webinar link will be delivered in the registration confirmation email.
You can also view a recording of a previous session.
