Your help is still needed amid supply chain challenges

December 12, 2022  //  FOUND IN: Updates & Resources

At Michigan Medicine, your colleagues in Supply Chain Services have done a remarkable job procuring and distributing the items necessary for you to carry out your daily work.

However, their important work is being done amid the backdrop of massive supply chain shortages across the globe. This includes items that are taking longer to receive than usual or are simply unavailable at the present time.

“We are always working with our vendors to obtain necessary supplies or find substitutes when many are not available,” said Kristine Komives, senior director of supply chain strategy and procurement.

Komives said all supply chain teams often are working one day at a time, trying to procure items today that may be needed tomorrow.

“However, no matter how hard we try, there may be times when certain products are not available,” Komives said. “Even if our team’s efforts make it appear that the peak of the pandemic supply chain issues are behind us, that is simply not true.”

In response, Komives and all supply chain teams are asking everyone at Michigan Medicine to help mitigate these issues in whatever ways they can.

So how, exactly, can you help?

First, allow as much time as possible when putting in requests for items.

“The more notice we have, the higher the chances of being able to get the right supplies at the right time,” said Monica Truesdell, director of clinical operations for the cardiac procedures unit and CVM Hospital APPs.

At the same time, please alert your supply chain partners as quickly as possible if new practices or protocols are being put in place that may change what sort of supplies are needed. The more advance notice they have, the better they can help you.

Finally, please be understanding of the ongoing challenges. Some substitute products may show up instead of those you specifically ordered – or supplies may arrive later than usual. This is the case for both basic supplies and more specialty items.

“This has been a stressful situation for all, so patience and understanding is always appreciated,” Truesdell said. “Everyone is doing the best they can – and will always work hard to get what we need when we need it to keep patients, faculty, staff and visitors as safe and healthy as possible.”