Week in Review: HOPE and JOY Awards; wintertime reflections for health care workers – and more!

December 16, 2022  //  FOUND IN: Updates & Resources, , ,

The holiday season was front-and-center this week at Headlines. For many, it’s a season of hope and joy, and, not coincidentally, this is the time of year the Office of Patient Experience hands out its HOPE and JOY awards to those who go above and beyond for patients.

There was also a heartfelt message of gratitude from the Office of Counseling and Workplace Resilience; readers learned how to respectfully discuss religion in the workplace; and a patient shared how a clinical trial at the Rogel Cancer Center has given her a chance to get back to doing what she loves.

In case you missed anything, here’s the Week in Review:

Team members, advisors recognized for ‘amplifying the voices of patients and families’

This year marked the 13th annual HOPE and JOY awards, presented by the Office of Patient Experience. Winners came from revenue cycle, pediatric rheumatology and more. Check out a rundown of this year’s honorees and find out how they have all taken it upon themselves to enhance the experience for patients and families at Michigan Medicine.

Reflections for health care workers through the winter season

The weather has gotten colder and soon snow will coat the ground. Indeed, December and the incoming new year marks a time of transition. It can also be a time of reflection. With that in mind, the Office of Counseling and Workplace Resilience penned this message of gratitude for all of the organization’s faculty, staff and learners.

Using inclusive language: A handy guide to discussing region

As previously mentioned, the holidays were the highlight of Headlines this week. And with many coming soon that are tied to folks’ religions, it was the perfect time to share the next installment of an inclusive communication series. Click here to learn rules and tips that will help you create a culture of respect across the organization.

How a clinical trial expanded options for a patient with a rare cancer

Several years ago, Lori Robertson was diagnosed with a rare bile duct cancer. Despite surgery, the cancer returned, this time spreading to the lining of her abdomen. Fortunately, Robertson was able to enroll in an early-phase clinical trial at the Rogel Cancer Center, one that has proven to have enormous benefits. Click through for Robertson’s heartwarming story.

The Wrap employee podcast also got into the holiday spirit this week! Check out the latest episode via, which features a wellness faculty associate who provides tips on balancing year-end work, holiday preparations, social commitments and other things that can cause stress as December comes to an end.

You can find the show via the YouTube video at the top of the page or the media player below!