Do you know your HRO?

December 19, 2022  //  FOUND IN: Updates & Resources

It’s holiday time and midway through the fiscal year. That makes it the perfect time to recognize coworkers and encourage each other with positive feedback whenever you catch them using safe and effective HRO skills. 

The best way to do that is by using the HRO leadership tool of the month, 5:1 Feedback.

For example, when you see your peers reading signs before opening doors, hand washing in or hand washing out of a patient room, labeling specimens at the bedside, etc., give them a quick nod, smile, thumbs up or a “thanks” or, if you feel comfortable, a short compliment.  

For more resources about 5:1 feedback, click here.

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