Week in Review: Mott opens state-of-the-art music studio; Adult Hospitals achieve high patient care ratings — and more!

August 12, 2022  //  FOUND IN: Updates & Resources,

Both C.S. Mott Children’s Hospital and the U-M Health Adult Hospitals showed off their impressive patient care efforts this week in Headlines! At Mott, the newsletter featured the brand-new music studio named Sophie’s Place, which will help expand program offerings for pediatric patients.

At University Hospital and the Frankel Cardiovascular Center, executive leadership announced that the organization achieved a new all-time high ranking in overall patient care, according to Press Ganey.

Also this week, Headlines readers got in on the fun by playing a game of Bingo — allowing them to win prizes for following Michigan Medicine social media and other communication channels; and readers learned how to utilize SBAR to improve clarity and reliability.

In case you missed anything, here’s the Week in Review!  

Mott opens state-of-the-art studio to expand music therapy programs for kids

Opportunities for patients to record their music and share it with other patients and families … space for celebrity and patient performances, with capabilities for livestreaming performances through the hospital’s closed-circuit TV network … these are just two of the features of Sophie’s Place, a new music studio that recently opened at Mott. Take a look at a photo gallery showing off the new studio and learn about all it will offer to Little Victors!

Adult Hospitals achieve 90th percentile in overall patient care rating

The U-M Health Adult Hospitals achieved high marks in patient care according to the Press Ganey Adult Inpatient Survey comparing patient feedback from more than 560 hospitals and health systems across the country. A score of 92.7 at the end of fiscal year 2022 placed U-M Health in the 90th percentile for overall rating of care. Learn more about this tremendous achievement.

Get social: Learn about our communication outlets with Michigan Medicine Bingo!

At Michigan Medicine, our employees are our greatest advocates. The more you share our stories, the more our patients, families and the community will feel comfortable with all that the academic medical center has to offer. With that in mind, Headlines earlier this week introduced Michigan Medicine Bingo, inspiring faculty, staff and learners to engage with internal and external communication channels. Click here to see how you can play and win great prizes!

SBAR: A small but mighty tool for communicating clearly

We are bombarded with information, inputs and distractions coming at us from all directions, all day long, whether we are busy caring for patients or hard at work ensuring the daily operations of our work areas are running smoothly. The good news is that there’s a way to make sure you are communicating clearly and getting your message across. That tool is SBAR. Click through to learn how you can use SBAR in your daily work. 

The Wrap employee podcast was off this week, but stay tuned next week for a special episode highlighting Sophie’s Place and the important work of music therapists at Mott! In the meantime, if you want to get caught up on any episodes you may have missed, click here.