Week in Review: Engagement survey results and next steps; holistic pain program gives patients options — and more!

TGIF! This week, Headlines readers got a glimpse of the future, as they learned steps the organization is taking in the wake of the recent Vital Voices engagement surveys and what the strategic priorities will be moving through FY23.

There were also features on two teams making an impact on patients — Environmental Services staff on the main medical campus and the Healing Touch Program team in the Back and Pain Center.

Find all that as part of the Headlines Week in Review!

Vital Voices: Organization set to launch initiatives spurred by your feedback

Feedback from this year’s faculty and staff engagement surveys showed that teams are experiencing high levels of burnout and that the organization has a chance to improve communication and strengthen a culture of trust and accountability. With that in mind, leadership outlined two organizationwide initiatives to address those concerns. Learn about them — and how they’ll impact you — here. 

BASE 2023 and beyond: Strategic priorities for the future

A year ago, David Miller, M.D., M.P.H., president of U-M Health, introduced strategic priorities called BASE, which stands for Belonging and Inclusion, Access, Safety and Quality, and Experience. With the new fiscal year underway, the leadership team is building new BASE initiatives for 2023, as well as considering how these plans will grow strategically in the next three years. Click for details!

EVS team crucial to creating and maintaining a safe, healing environment of care

Members of Environmental Services seemingly do it all — cleaning and disinfecting patient, staff and public areas, restocking supplies, handling and removing hazardous waste, and overseeing pest control on the main medical campus. On top of that all, they have proven to be valuable members of patient care teams. Find out how they are improving the experience for both patients and colleagues across the organization.

Holistic program provides patients options at Back and Pain Center

Some Michigan Medicine patients have been recently introduced to a new form of pain treatment as part of the Healing Touch Program. It’s a non-invasive, effective, non-toxic and economical program, one of many non-pharmacological pain management options provided by the center. Click through to see how the program has been growing and finding success over the past few years.

Help the community: Michigan Medicine to launch school supply drive

On Monday, Aug. 8, the organization will kick off a school supply drive to help children in the community. The drive will build off previous efforts, which were held annually between 2012-2019. This week, Alfreda Rooks, director of Community Health Services, joined The Wrap employee podcast to discuss the drive and a number of other initiatives that are sure to help improve health in the community surrounding Michigan Medicine.

Check out that conversation via the YouTube video at the top of the page or find an audio-only version via the media player below.