Three questions (and answers) about health benefits enrollment

August 29, 2022  //  FOUND IN: Updates & Resources

With Open Enrollment for U-M benefits right around the corner, you’ve likely heard about a few enhancements in the enrollment process.

And if you haven’t heard, now’s a great time to get up to speed. View the three questions/answers below, and you’ll zoom through Open Enrollment without a hitch.

Now you know

What changes have been made to the Open Enrollment process in Wolverine Access?

The Open Enrollment process has been revamped to make ease of use a priority. Visit the Fluid eBenefits tips page and view this step-by-step video for the basics — and even a few shortcuts — toward seamless enrollment.

How can I compare each U-M health plan to decide which is best for me?

Three tools can help you compare health plans. Benefits Mentor, an interactive decision support tool, is the newest. It uses your own health utilization data (if you permit) or benchmark data to analyze which of U-M’s health plans best fits your needs. Still need to compare? Use the Health Plan Coverage Comparison tool and watch the Health Plan Options video.

I’m a new employee. When do I have access to my benefit elections? 

If you’re a new hire or are newly eligible for benefits, your options are available in the Benefits Self-Service tile of Wolverine Access after 8 p.m. on your date of hire or when your appointment is processed by your department and entered online, whichever is later. View more information.

At your fingertips…

If you have more questions about employee benefits, a good resource is at your fingertips. The Human Resources website was designed to be a comprehensive guide for benefit questions. You’ll find user-friendly details about all U-M benefits, as well as videos to help expand your knowledge, forms and documents you might need, and even virtual fitness streaming services through MHealthy.

If you need further clarity, the Shared Services Contact Center (SSC) is U-M’s one-stop shop. SSC representatives offer one-on-one service to employees, dependents, retirees and survivors.

You ask; SSC answers

Still need some clarity or a second set of eyes to check what you read on the HR website? SSC representatives are available from 8 a.m. to 5 p.m., Monday-Friday. The team breaks from 1-2 p.m. daily for lunch.

Here’s how to connect with the SSC:

This story first appeared in UHR News. Click here to subscribe!