Faculty workshop: Crucial Conversations

A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. 

These conversations — when handled poorly or ignored — can lead to strained relationships and dismal results. 

In this workshop, participants will learn to: 

• Improve dialogue and engagement
  Participants learn the dialogue skills demonstrated by top performers — skills that help you talk with anyone about anything to reach alignment and agreement on important matters.
• Create behavior change
  These skills turn in to behaviors that improve decision making, commitment to action, productivity, and relationships.
• Build high-performance and culture
  Consistent behaviors lead to organizations, teams, and individuals developing high-performance cultures based on trust and respect.

Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction or a strained relationship — whatever the issue — if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.

This workshop uses video, group discussions, skill practice and real-life application to make the course both entertaining and engaging. This program is highly interactive and includes small group breakout sessions.

This will be a two-day workshop with sessions held one week apart. Participants must attend both days.

Nov. 1: 8:30 a.m. – 12:30 p.m.
Nov. 8: 8:30 a.m. – 12:30 p.m.

Location: Zoom

Register on the Faculty Development website

This workshop is hosted by the Office of Faculty Development and is intended for faculty. If you are a person with a disability who requires an accommodation to attend this workshop or have questions about accessibility, please contact us at UMMS-Faculty-Development@med.umich.edu.