Crucial Conversations

Date

Tuesday, November 8, 2022

Time

8:30am - 12:30pm

Location

Zoom

Description

This workshop is open to faculty.

A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations—when handled poorly or ignored—lead to strained relationships and dismal results. In this workshop, participants will learn to: 

• Improve dialogue & engagement
  Participants learn the dialogue skills demonstrated by top performers—skills that help you talk with anyone about anything to reach alignment and agreement on important matters.
• Create behavior change
  These skills turn in to behaviors that improve decision making, commitment to action, productivity, and relationships.
• Build high-performance & culture
  Consistent behaviors lead to organizations, teams, and individuals developing high-performance cultures based on trust and respect.

Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship—whatever the issue—if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.

This workshop uses video, group discussions, skill practice, and real-life application to make the course both entertaining and engaging. This program is highly interactive and includes small group breakout sessions.

This will be a two-day workshop with sessions held one week apart. Participants must attend both days.

November 1  |  8:30 a.m. – 12:30 p.m.
November 8  |  8:30 a.m. – 12:30 p.m.

Register on the Faculty Development website

This workshop is hosted by the Office of Faculty Development and is intended for faculty. If you are a person with a disability who requires an accommodation to attend this workshop or have questions about accessibility, please contact us at UMMS-Faculty-Development@med.umich.edu.