Safety tip: Contact HITS to move corded Cisco phones 

June 27, 2022  //  FOUND IN: Updates & Resources

Each corded Cisco phone on Michigan Medicine’s campus has “E911” location information.

This information allows first responders to track the location of calls in the event of an emergency. 

To eliminate potential safety risks and ensure emergency location information is correct, you must contact HITS when moving corded Cisco phones. 

Contact HITS 

  • Visit the Help Center (
  • Search for a “Telephone Move Request” 
  • A HITS representative will move the phone and update the “E911” location information 

If you see a corded Cisco phone being moved without a HITS representative present, please stop and contact HITS.