Patient portal celebrates 10th anniversary

April 29, 2022  //  FOUND IN: Updates & Resources

Ten years ago, a dedicated team of faculty and staff came together to launch Michigan Medicine’s patient portal, an online resource where patients can schedule appointments, check in for their visits, learn test results, ask questions to providers and even carry out video visits.

The portal is available at and via the MyChart mobile device app.

Today, the portal has more than 800,000 active users who log in more than 73,000 times per day.

Here are some other fun facts about the portal:

  • 30,000-40,000 video visits are performed each month via the portal, about 20% of all provider appointments.
  • The average video visit saves drivers more than 67 miles in driving.
  • The portal is available in both English and Spanish.
  • A dedicated help desk can be reached by phone to help patients make the most of the portal.

You can find out even more about the portal by checking out these FAQs — and celebrate the recent milestone by watching the latest episode of The Wrap employee podcast. You can find video of the podcast above or an audio-only version via the media player below.


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