MiChart Upgrade is this Sunday, April 24

April 19, 2022  //  FOUND IN: Updates & Resources

This Sunday, April 24, is the next upgrade for MiChart, the electronic health system for Michigan Medicine. 

This will be the first planned upgrade for 2022 with a goal to introduce new features, limit impact to the organization, and maintain regulatory requirements. 

The Spring upgrade will include updates, system maintenance, and new features to the MiChart application. The newest upgrade will enable some key changes and enhancements, including: 

  • The Financial Assistance module within MiChart goes live. 
  • Users can consent to have their MCard photo display in MiChart/MyChart. 
  • Users can add About Me info in MiChart / MyChart. 
  • The Results Review activity has a new look
  • When releasing signed and held inpatient orders, offset times are now preserved.  
  • Outpatient prescription due times are more descriptive.  
  • A new Limb Volume Calculator for Occupational Therapists and OT Techs. 
  • The Status Board has a new look with revamped settings. 
  • The Liability Buckets Activity is updated to be more visually appealing and easier to use. 

For more information: 

Please visit the Spring MiChart Upgrade project page. 

MiChart System downtime for the upgrade will be from 2 a.m. to 5 a.m. on Sunday, April 24. Guidelines and procedures to follow during this time may be found on the news and updates page of the MiChart website.

The MiChart system is now locked down. For more information on any limitations resulting from the lockdown, see the tip sheet: Workflow Limitations: Transparent Upgrade Lockdown. The MiChart teams will be unable to make changes to the system during this time until the activation is complete on Sunday, April 24.  

Training materials are available for all MiChart users to review on the MiChart Spring Upgrade project page. For the Spring upgrade, eLearning modules are only being pushed out to the Revenue Cycle Department. The content is organized by role and contains slides of relevant changes, with links to tip sheets and/or videos where applicable. All clinicians and MiChart users are encouraged to review the content to ensure a seamless upgrade and go-live.

Updates will be posted regularly to the MiChart Spring Upgrade project page following the downtime. Watch also for the “Daily Flash” newsletter which will be distributed daily to provide updates on changes and new tip sheets. 

For MiChart upgrade questions or related issues:

  • For non-urgent issues, start at the Michigan Medicine Help Center to chat with an agent (Monday -Friday 8, a.m. – 4 p.m.) or submit a ticket. 
  • For critical issues, call the Service Desk at 734-936-8000 

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