Important information: Patient Financial Experience phone number

March 23, 2022  //  FOUND IN: Updates & Resources

Recently, it was discovered that on Michigan Medicine’s Patient Rights and Responsibility forms, there was an incorrect phone number listed for Patient Financial Experience for assistance with billing, insurance and other financial issues. The forms have since been updated with the correct phone number, which is 855-855-0863.  

If you or your teams have any Patient Rights and Responsibility brochures or forms updated prior to March 2022, please ask that they be discarded due to the incorrect phone number. 

Updated forms can be accessed on the HIM Medical Record Forms Library. Direct links to multi-lingual forms are below.

English Patient Rights and Responsibilities Form

Patient Rights and Responsibilities (Arabic)

Patient Rights and Responsibilities (Chinese)

Patient Rights and Responsibilities (French)

Patient Rights and Responsibilities (Japanese)

Patient Rights and Responsibilities (Korean)

Patient Rights and Responsibilities (Russian)

Patient Rights and Responsibilities (Spanish)

Please share this information with local unit staff who may be using or distributing these forms. If you have questions, please contact the Forms team at 734-936-5592.

Thank you for your attention to this matter.

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