Do you know your HRO?

January 20, 2022  //  FOUND IN: Strategy & Leadership

Did you know that information delivered through stories can be 22 times more effective than just facts only? This is why, as a High Reliability Organizations (HRO), it is recommended that all Michigan Medicine teams, including non-clinical groups, are encouraged to share real-life safety stories at the beginning of their team huddles and staff meetings.

Sharing safety stories is a simple, yet powerful way to celebrate successes and inspire each other to improve safety standards. The stories are two-minute statements which can involve patient care, workforce processes or even personal examples which remind us to remain focused on safety and reliability.

The following resources can help you develop and share safety stories:

For more information about HRO skills visit the High Reliability website or the Path Forward website.