Week in Review: A family makes history at Michigan Medicine; HOPE and JOY Awards — and more!

December 17, 2021  //  FOUND IN: Updates & Resources,

Friday is here — meaning you’ve made it to the final Headlines Week in Review for 2021 (next week, stay tuned for a special Year in Review edition!).

Over the past few days, readers learned the unique history surrounding colleague Heather Lewis’ family, which has been part of the Michigan Medicine community for more than 130 years. There was also a look back at the recent HOPE and JOY Awards; faculty and staff were shown the importance of storytelling in creating a safety culture; and employees were told about a new initiative designed to reduce health disparities when it comes to pain management. 

Here’s the latest!

Making history: Retiring staff member reflects on her family’s 130+ years at Michigan Medicine

When Heather Lewis joined the organization full-time in 2006, she was following in the footsteps of both of her grandfathers and her great-grandfather — a legacy dating back to the 1890s. As she prepares to retire, learn her remarkable story and what it has been like to be part of Michigan Medicine history.

Virtual awards ceremony spreads hope and joy

Last week, the Office of Patient Experience presented the 12th annual HOPE and JOY Awards. The ceremony recognizes teams and individuals who champion the principles of patient- and family-centered care at Michigan Medicine. Check out this year’s winners and find out what earned them recognition from their peers.

Building stronger safety skills through storytelling

Did you know that information delivered through stories can be 22 times more effective than just delivering facts? That’s why high reliability organizations use stories to share knowledge and build a strong safety foundation. Click through for tools and tips that will help you build storytelling into your everyday work.

New initiative addresses health disparities in rates of poorly controlled pain

The Rewrite the Script team recently studied data at Michigan Medicine in order to discover if there were racial disparities in the experience of pain for hospitalized patients. Their findings sparked the creation of a pilot program, aimed at improving pain management for Black patients. Learn more about this important initiative.

Do you want to learn even more about Heather Lewis’ incredible family history? Lewis joined The Wrap employee podcast this week to discuss that — and her everyday work as an architect for the organization.

Check it out via the YouTube video above or media player below. Please note, the media player is not compatible with Internet Explorer, so open this story in a new browser or search for The Wrap on your personal device to take a listen!