Making a Difference: Innovation

July 19, 2021  //  FOUND IN: Our Employees, ,

Employees across Michigan Medicine continue to make a difference and inspire colleagues through their hard work and dedication. Each month, Headlines features a set of randomly selected submissions from the Making a Difference awards program that highlight our employees’ dedication to an organizational core value. 

This month, the core value of focus is innovation: I will promote a culture of creativity, flexibility and curiosity that inspires new ideas and ways of thinking, behaving, and improving the world.

It is important to recognize the contributions employees make to the organization as it helps the team to become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals.

You matter, your work matters, and you are appreciated. 

Here are this month’s innovation submissions:

Angela Rose, cardiac surgery VAD program

Angela is tireless in her role with the VAD program. She always goes the extra mile for her patients. She is approachable and extremely knowledgeable about VADs and heart failure which makes her such a joy to consult with. She is reliable, passionate and kind. Thank you, Angela, for your hard work! You are truly an asset to your team.

Brian Uridge, DPSS Security Services

Brian, your bi-weekly security updates are the highlight of my week! I know that you and the team do a lot of things that are stressful and frustrating, but you make it engaging and help me to really understand what the team does. It’s educational, informational and entertaining. Thank you for your hard work on these and the hard work of your team.

Hope Brooks, NSG clinical support clerical

I recently got to work with Hope and not only did she show innovation with a task we needed to accomplish — she did show was also showing tremendous teamwork! She has leadership skills and a teaching personality and has displayed both. Thank you, Hope, for working with me and going above what is required of you; it was a pleasure!

Jerod Nagel, pharmacy administration

I don’t think Jerod and his team could get enough recognition for the amount they steered us clinically during the COVID-19 pandemic. I’ve been able to directly benefit from every updated COVID-19 guideline/treatment tree in the ED and ours have been published before most organizations. I’ve also heard Jerod present on timely data, directing our MAB outpatient therapies based on resistance patterns and up-to-date literature review. We’re so lucky to have Jerod. Thank you for being great.

Jessica Craft, call center, CMC-PM&R

Thank you, Jessica, for thinking ahead and allotting extra time for a phone visit that needed an interpreter. It’s great that at Michigan Medicine we have interpreters to allow us to provide the best care that we can and allowing some extra time for that made a big difference to this family. Thank you!

Kathryn Shanks, obstetrics and gynecology

Kati took a multitude of confusing fellowship onboarding and orientation topics and turned them into streamlined presentations that answered all the incoming questions thoroughly, with the right amount of detail to inform and not overwhelm. She presented the material succinctly, and then provided the presentations with all the relevant links for the fellows to work through on their own time. I was so impressed. That’s how to do it! Thanks, Kati!

Rachel Wood, CVM disease management

Rachel was my mentor when I switched from the world of inpatient to outpatient care. She was an integral part of any success I have had in the outpatient setting. She is an exceptionally kind, patient and hard-working person. Rachel’s integrity is rivaled by few. Her passion for excellent patient care makes her stand out. I am so fortunate to be able to work with her. Thank you, Rachel, for showing me the ropes and continuing to be a great role model.

Stacy Reber, BMG primary care

Stacy, you make a difference by sending great suggestions to the BMG huddle email! Adding sound canceling machines for greater privacy and suggesting times that patients can message the portal at an institutional level demonstrate innovation and thinking “outside the box.” Thanks for thinking about how we can protect our providers and for sharing these helpful suggestions!

Yan Zhang, clinical risk

Yan, thank you so much for your recent creative, beneficial and important work on PRCR workload dashboards in Tableau. Your expertise in displaying the data in order to capably depict PRCR activity over the past two fiscal years was enormously helpful to not only me, but the entire department. I deeply appreciate you taking the time to make it a priority. You are awesome!

Kristinna Kopek, HITS BusIT eLearning

Thank you, Kristinna, for sharing examples of learning engagements for the digital learning community meeting. You did an excellent job presenting and inspired innovation in others! You are appreciated!

Making a Difference awards can be submitted through the Michigan Medicine recognition site. Click here to send your colleague or a group of colleagues an award, or send an e-card to recognize a work milestone, birthday or just to send a simple “thank you.”

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