Intern Spotlight: Elizabeth Lusk, continuous improvement

July 19, 2021  //  FOUND IN: Our Employees
Woman in a blue blazer and white shirt stands in front of a blurred background of trees.

When we think of internships, we often think of taking lunch orders for everyone in the department or sitting in a cubicle filing papers during a 9-to-5 shift. At Michigan Medicine, that experience is different.

Elizabeth Lusk, a graduate student at U-M and a continuous improvement intern, said that Michigan Medicine has given her a breadth of opportunities to learn and grow.

As she pursues her master’s degree in Health Services Administration, she has been fortunate enough to take a dip in a pool of many different projects within her department, giving her the skills she needs for her future career path. 

For instance, Lusk has been a part of a Patient Monitoring at Home Kit logistics and tracking project, where she analyzed processes and cycle times for home monitoring kits.

She has also done a continuous improvement culture assessment, the first project of its kind for her division. This tasked her and her team with assessing different departments’ continuous improvement skills and providing recommendations to build on those skills. Among other projects, these are just a couple of ways Lusk has been immersed in different experiences this summer.

It might seem obvious that Lusk made the decision to intern at Michigan Medicine because of her maize and blue background. However, she said that Michigan Medicine specifically was not her sole focus — she looked everywhere to find the right place for her.

“During the interview process, I felt like I fit in well at Michigan Medicine and I knew this is where I wanted to be,” said Lusk. “I really appreciate how the culture is very genuine here. Everyone has been very welcoming, kind and invested in me and my learning throughout my time at this institution.”

Lusk’s involvement speaks volumes to the quality internship experience that Michigan Medicine provides for those who take part. She feels that her time with continuous improvement has prepared her greatly for what’s to come. 

“I now feel like I am geared toward a functional role in a health system,” said Lusk. After graduating from the U-M School of Public Health, she plans to continue down the health care administration path but has no location in mind just yet.

Throughout her time as an intern, Lusk can surely speak to the fact that the purpose of an internship is to prepare you for your future career and find out what type of work suits you. However, she stressed the fact that it is important to participate in an internship to find out what you don’t like. 

“Many people say you should try everything to see what fits you best, but I think it is just as important to see what doesn’t,” she said. “When you try new internship opportunities, go for something out of your comfort zone. Then, you will begin to know what the best path for you will be.”

Hey interns, whether you are working remotely, in-person or hybrid this summer, Headlines wants to know about the type of work you do on a daily basis, as well as your future goals and aspirations!

If you are interested in being interviewed and featured in our “Michigan Medicine Intern Spotlight,” please send your name and department to