Quality Department transition

June 10, 2021  //  FOUND IN: Strategy & Leadership

Five years ago, the Quality Department was established as a centralized, shared services department to support the health system business units. Since then, the department has helped the organization make great strides in safety and quality, including attaining a CMS 5-star hospital rating, launching and implementing high reliability, reducing hospital acquired conditions (HACs), and achieving consistently high rankings by national and international institutions.

Looking to the next five years, it is anticipated that the Quality Department will continue to evolve to support the greater alignment and expansion of quality and safety across the health system. In order to facilitate that evolution and enhance partnerships with the business units, the Quality Department will be joining the Office of the Chief Medical Officer, effective July 1. 

With this transition, Chief Quality Officer Steve Bernstein, M.D., M.P.H., will report directly to Chief Medical Officer Jeff Desmond, M.D., until the end of his term on Dec. 31. Senior Director Linnea Chervenak, M.H.A., will continue a matrixed reporting relationship to Bernstein and Daryl McDaniel, chief of staff for clinical affairs. No other changes are anticipated to occur through the end of 2021.

Later this summer, a search will be initiated for a new chief quality officer, with the hope that this role is filled in early 2022 after Bernstein completes his term. A search will also be conducted for a new chief safety officer in FY22.

As these roles are filled, further assessments of the Quality Department will occur in collaboration with the chief medical officer. More information will be shared in the future.