Microlearning: Difficult Conversations

Date

Thursday, February 10, 2022

Time

12:00pm

Location

Zoom

Description

Register at: https://hr.umich.edu/working-u-m/professional-development/courses/microlearning-difficult-conversations

In this microlearning session, a tried-and-true approach for having difficult conversations will be used. We will demonstrate how to begin challenging conversations and move the conversation forward in a collaborative way. You will learn, try and apply this approach to real life scenarios.

You will learn to:

  • Determine ways to keep the conversation collaborative while acknowledging emotions and creating accountability
  • Promote employee accountability
  • Practice various methods to improve your conversation skills

You will benefit by:

  • Improving your communication skills and work relationships
  • Creating an environment that supports meaningful and engaging conversations around some of the most difficult topics

Audience:

Any U-M faculty or staff member at any level who is interested in learning approaches for having difficult conversations

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