Making a Difference: Integrity

April 29, 2021  //  FOUND IN: Our Employees
Making a Difference: Integrity

Employees across Michigan Medicine continue to make a difference and inspire colleagues through their hard work and dedication on a daily basis. Their commitment to demonstrating the organization’s core values is evident in the hundreds of Making A Difference awards submitted each month.

Headlines regularly features a set of randomly selected submissions from the Making A Difference awards program that highlight employees.

This month, the core value of focus is integrity:

I will adhere to the highest ethical standards, demonstrating courage, truth and transparency in my words and actions.

Recognizing the contributions employees make to the organization helps the team to become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals. Take a moment to show appreciation to a colleague.

The Making A Difference program is one way to do that. The program aligns recognition with the Michigan Medicine core values of caring, integrity, innovation, inclusion and teamwork. It’s easy and instantaneous with the Michigan Medicine recognition site.

Michigan Medicine faculty and staff can also participate in the upcoming Virtual Employee Appreciation Week, May 10 – 14, 2021. The weeklong series of activities are in recognition of the hard work and dedication of our employees. Activities will include physical health offerings from MHealthy, musical concerts from Gift of Art, and personal and professional development focused workshops. View the agenda and sign up to attend these sessions. All registrations will be entered into a drawing for prizes.

Here are this month’s integrity submissions:

Christina Jacobsen, development

Christina, your efforts in trying to address our email issues have been truly exceptional. You clearly care deeply about your work and doing the right thing for our donors, alumni and friends.  This was a difficult challenge for you, but you have proven to be up to the task. Kudos!

Jashibeth Ferreira, UH-CVC 6B

You exhibited the high reliability skills of attention to detail and STAR when you noticed a patient had an order that was not matching what was on the bag. You double-checked the order and found the error, contacted the pharmacy and doctor. Thank you for paying attention to details and your questioning attitude!

Jennifer Hall, opthalmology

Jennifer is a fantastic technician, and her consistent, positive approach to medicine is commendable. I am forever grateful for her contributions to WAA and the service she provides to the community. She is calm and collected in even the most challenging times which is a large part of our success. Thank you for all you do!

Erika Jackson, C&W 10E

Erika, you are being recognized for having made a good catch — something that makes a difference for our patients related to safety, quality, cost and care delivery. You made a good catch when you noticed that the newly-stocked stopcocks were not connecting appropriately as you were setting up a CVP line, and found the old stopcock product to ensure the line was set-up correctly. We thank you for your attention to detail and for your willingness to speak up to prevent harm from occurring.

Jennifer Lombardo, quality

In honor of National Patient Safety Awareness Week, I wanted to take a moment to recognize Jen for her contributions to safety. Jen is passionate and meticulous in our pursuit of becoming a Highly Reliable Organization. She lives and breathes our universal and leadership skills and we are a better place for it. She holds us accountable to model and lead by example and her integrity sets the standard. I am grateful to have Jen on our patient safety team!

Mary Moreau, Gold Cancer Center

Mary had a great catch last week regarding a chemo order. So glad she was paying attention to detail and caught this. I really appreciate Mary’s work ethic and caring she has for patients. I’m thrilled I get to work with her on the breast cancer team!

Making a Difference awards can be submitted through the Michigan Medicine recognition site. Click here to send your colleague or a group of colleagues an award, or send an e-card to recognize a work milestone, birthday or just to send a simple ‘thank you’.

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