Faculty workshop: Create trust by asking questions (the art of humble inquiry)

March 12, 2021  //  FOUND IN: Updates & Resources

As part of the Michigan Medicine team, how do you use your interactions to encourage colleagues to express their ideas, questions, concerns or share errors without fear?

Creating these types of interactions requires building trust and psychological safety through asking effective questions, active listening and reflection. These three fundamental skills, collectively called humble inquiry, foster open and respectful conversations and create the conditions necessary for becoming a high reliability organization (HRO).

In this course, you will practice humble inquiry and have the opportunity to reflect on the connections to your own work situation.

Purpose:

Encourage every Michigan Medicine team member interaction to be supportive of the conditions necessary to support a high reliability culture.

After completing this activity, participants will be able to:

  • Describe humble inquiry
  • Practice humble inquiry
  • Identify actions to further develop humble inquiry skills and habits
  • Describe the relationship between humble inquiry and psychological safety


Two sessions offered (choose one):

May 6  |  8:30 a.m. – 10:30 a.m.

May 7  |  Noon – 2 p.m.

Location: Held online – Link will be sent in registration confirmation email

Register online

This workshop is hosted by the Office of Faculty Development and is intended for faculty. If you are a person with a disability who requires an accommodation to attend this workshop or have questions about accessibility, please contact us at UMMS-Faculty-Development@med.umich.edu.

Website: https://faculty.medicine.umich.edu/workshops/create-trust-asking-questions-art-humble-inquiry

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