Compliance Week tips: Recap

November 6, 2020  //  FOUND IN: Updates & Resources

This week is Compliance Week and feedback tips have been shared over the past few days.

Here is a recap in case you missed one! Click on the links for more information on each tip.

Understanding Feedback

There are two types of feedback: positive and constructive. Positive feedback is used to recognize and reinforce desired behavior. Constructive feedback addresses areas in need of improvement. 

While it’s important to provide your team members with both forms of feedback in order to improve and maintain quality performance, it’s just as critical that, as a leader, you are able to receive positive and constructive feedback, as well. By doing so, you’ll create an environment where these important conversations can happen easily.

Inviting Feedback

Asking for feedback is hard, if not harder, than giving it because it means exposing a certain level of vulnerability. However, through feedback you can learn about habits or traits that you excel at, and those you may wish to change.

Constructive feedback will help you improve both personally and professionally. Remember, the most effective leaders invite and learn from feedback frequently.

Accepting Feedback

Receiving criticism is not easy. However, the ability to learn from criticism fuels creativity at work and helps to improve valuable communication.

One of the most important things you can do to ensure you successfully accept feedback is to actively prepare for it. By doing so, you can ensure your managers, peers, and employees have a broader picture of your performance goals, foster dialogue, and take charge of your career progression. 

Here are a few tips to help you mentally and emotionally prepare for feedback: Keep an open mind, evaluate yourself, create a list of areas for development.

Giving Thanks

The next time you receive solicited or unsolicited feedback, be sure to look the person giving it in the eyes and thank them for sharing. Respond by saying: “I really appreciate you taking the time to talk about this with me.”

Expressing appreciation doesn’t mean you agree with the assessment, but it does show that you’re acknowledging the effort your colleague took to evaluate you and share his or her suggestions. This also builds a relationship of respect and accountability.

Please review these links for more information on our Corporate Compliance Program.

Code of Conduct | HIPAA/Privacy | Information Security Regulatory | Revenue Integrity

Michigan Medicine Corporate Compliance Website 
Michigan Medicine Human Resources Website
Michigan Medicine Organizational Learning 

Corporate Compliance: 734-615-4400 (phone) compliance-group@med.umich.edu 

See something wrong and you don’t feel comfortable approaching your manager? Report it to the Compliance Hotline. 

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