Learning Forum – PX 101: What Matters Most to Patients and Families [Webinar]


Tuesday, October 27, 2020


1:00pm - 2:30pm


Virtual - Zoom Webinar


Join the Office of Patient Experience for the launch of our new training: PX 101, to discuss what matters most to the patients and families we serve, reflect on how each of us impacts our patients, and reconnect with our purpose in caring for others.


Click this link to register for the webinar. Make sure you are using your @umich.edu email (not your @med.umich.edu) to register via Zoom.


Nancy Kuemin, JD, Patient Experience Coach, Office of Patient Experience

Kate Balzer, LMSW, Project Manager, Office of Patient Experience


Please let us know how we can ensure that this event is inclusive to you. If there are accommodations or access needs we can help facilitate, please contact Kate Balzer at kbalzer@med.umich.edu(link sends e-mail) or 734-232-0687, preferably at least one week prior to the event.

Continuing Education Credits for Nursing and Social Work

Michigan Medicine Nursing Professional Development & Education is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.  (OBN-001-91) 1.5 nursing contact hours will be provided.

Michigan Medicine Department of Social Work is an approved provider with the Michigan Social Work Continuing Education Collaborative, Provider #MICEC 0056. This program has been approved for a maximum of 1.5 continuing education clock hours.

Click here to learn more about the Office of Patient Experience and explore our resources!