A celebration unlike any other: Quality Month kicks off at Michigan Medicine

October 1, 2020  //  FOUND IN: Strategy & Leadership,

As Michigan Medicine kicks off Quality Month, this year’s celebration will be unlike any other — a testament to the incredible work carried out by faculty and staff over the past year, despite the challenges presented by the COVID-19 pandemic.  

That’s why this year’s virtual celebration will spend the month of October honoring such innovative and forward-thinking projects. 

“Despite the social distancing restrictions in place due to COVID-19, the Quality Month committee has done a tremendous job putting together a month-long virtual program that will celebrate all of the great quality and safety improvement work being done by teams across the organization,” said Steven J. Bernstein, M.D., M.P.H., chief quality officer for Michigan Medicine.

This year, several of the virtual sessions will focus on social determinants of health and racial disparities in health care, kicking off with a keynote address from Jennifer J. Griggs, M.D., a professor in the Department of Medicine and professor in the Department of Health Management and Policy in the School of Public Health at U-M.

“We are very excited to have Dr. Griggs kick off our events and really ground us in our theme of health equity,” said Jamie Lindsay, a continuous improvement specialist at Michigan Medicine and co-chair of the Quality Month planning committee. “She is a dynamic speaker and an expert on the topic. I am looking forward to learning more from her and identifying ways that we can put more focus in this area as an organization.”

Something for everyone

Following the kick-off and keynote address, a series of events will highlight the quality and safety improvement work being performed at Michigan Medicine and several partner organizations including Metro Health and MidMichigan Health. Others sessions will provide further information on social determinants of health and racial disparities in health care. A full calendar can be found here.

Additionally, every Wednesday in October, a virtual poster session will highlight quality and safety improvement efforts within the organization and enable participants to interact with teams who submitted posters for this year’s event. Click here for more information and to find a list of teams who will be presenting.

All posters submitted for this year can be found on the Quality Month website. As a new feature this year, many of the posters include an embedded audio clip of a poster team member discussing their work. Be sure to check out all of the posters submitted for this year, including several projects from affiliate organizations like Metro Health and MidMichigan Health.

Finally, a series of interactive learning “back to basics” sessions will showcase key QI methods and tools valuable to individuals practicing continuous improvement, including process mapping, data sourcing, and root cause analysis. On Thursdays in October, a CI specialist from Michigan Medicine will guide participants through a brief didactic introduction to an essential topic, a practice activity, and an example of real-life application, while facilitating virtual interaction with fellow learners. Individuals who attend all four sessions will receive a Certificate of Participation.

All faculty, staff, and learners are invited to participate in all of the sessions or pick those that fit their interests and schedule.

“No matter what your interest may be or where you work at Michigan Medicine, there will be something for you,” Lindsay said. “In the end, Quality Month is a chance to connect with one another, share our quality improvement successes, and learn together to make the organization a better place to work, learn and receive care.”

If you are interested in receiving updates on all Quality Month events, including links to recorded sessions once they are available, please fill out this form.

All events are virtual and will utilize Zoom for interactivity, and the same link will enable access to every event. All information, including the Zoom link can also be found on the Quality Month website.

Want to learn even more about Quality Month? Get a preview of events and why they are so important on the latest episode of The Wrap employee podcast! You can watch it via YouTube at the top of the page or the media player below. Please note, the media player is not compatible with Internet Explorer, so open this story in a new browser or find The Wrap on your personal device to take a listen!