Delayed but not forgotten: Our Mission, Vision and Values

September 14, 2020  //  FOUND IN: Strategy & Leadership,

In late 2019 and early 2020, a team of senior leaders led discussion groups, held town halls, and conducted surveys to gather feedback from faculty, staff and learners across the organization. They wanted to get a bigger picture of how employees saw their current workplace environment, but more importantly, how they imagined their desired culture of Michigan Medicine would look like in the future. 

Based on the collective feedback, the team reaffirmed the mission and vision, and further defined core values. Although the leadership team was unable to launch Michigan Medicine’s new Mission, Vision and Values (MVV) as originally planned in March due to COVID-19, the senior leaders have chosen to resume the launch now.

“We couldn’t wait any longer to share and promote these important words with our employees,” said Chief Communications & Marketing Officer Rose Glenn. “We operate in a very complex, high-risk environment and sudden challenges, such as COVID-19, further illustrate the importance of establishing and maintaining a cohesive, collaborative and caring environment. It is through our MVV that we will find strength and there is no better time than now for all of us to embrace our Mission, Vision and Values and make them part of who we are, what we do and how we do it.”

The MVV are:

Mission = our purpose

           To advance health to serve Michigan and the world.

Vision = our future aspirations

           Our discoveries change care; our care changes lives.

Core Values = core behaviors that we value

  • Caring: I will treat everyone with dignity, kindness and respect, promoting the well-being of self and others.
  • Innovation: I will promote a culture of creativity, flexibility and curiosity that inspires new ideas and ways of thinking, behaving and improving the world. 
  • Inclusion: I will foster an environment where every individual has a sense of belonging, a voice that is heard, and the opportunity to achieve and thrive.
  • Integrity: I will adhere to the highest ethical standards, demonstrating courage, truth and transparency in my words and actions.
  • Teamwork: We will work together with a shared purpose rooted in equity and fairness where diversity is celebrated, respected and valued.

Research indicates that employees that understand their company’s MVV are more engaged in their work and enjoy their workplace more than those who do not.

“We, as a team, will reap similar benefits from our MVV if we all take the time to understand how they relate to what we do each and every day,” said Chief Organizational Learning Officer Sonya Jacobs. “When we follow the same path, we collaborate better, build trust, improve our culture, and provide the best care. It really becomes a win–win for all of us.”

You will be hearing more about the MVV in the coming months through all Michigan Medicine communication channels and your leadership. In addition, the MVV will be reinforced in existing and upcoming recognition activities, including a new recognition site set to launch this week and the upcoming virtual Employee Appreciation Week (Sept. 21-25), which will help us acknowledge the work accomplished during the COVID-19 crisis, while promoting empathy for the stressors that remain.  

For your own reference, print out this MMV flyer. You can also read the personal thoughts of Marschall Runge, M.D., Ph.D., on how the MVV will provide us with “incredible opportunity to rally around one common purpose” in his latest blog.