‘Windows Virtual Desktop’ offers authorized users a new way to access key Michigan Medicine resources

April 16, 2020  //  FOUND IN: Updates & Resources

As more Michigan Medicine faculty and staff work remotely, convenient access to key resources is more important than ever.

That’s why HITS is pleased to announce ‘Windows Virtual Desktop’ — a new service that connects authorized users with a streamlined set of tools and services (including MiChart) — available using any device, any browser and without the need for VPN.

To help preserve bandwidth/availability for those who need it most, access to Windows Virtual Desktop is being limited to those who don’t have a Michigan Medicine-supplied Core device (desktop or laptop) available for remote work and for whom Remote Desktop Access is not a practical alternative. (Compare options.)

To request access to Windows Virtual Desktop, click here. You should receive a message confirming your enrollment, along with set-up instructions, within one business day.

Key details:

  • Windows Virtual Desktop features include:
    • MiChart
    • Outlook (email and calendar)
    • Microsoft Office 2016 (Word, Excel, PowerPoint, OneNote, etc.)
    • Skype for Business (instant messaging and screen-sharing only)
    • Browsers (Internet Explorer, Chrome)
    • Access to H:/S:/T: Drives
    • Michigan Medicine Web Apps and Sites (unless add-in required)
  • Windows Virtual Desktop does not currently support audio or video conferencing — so applications that require them are not compatible, including:
    • MiChart with Video (Warp Drive)
    • Jabber
    • Aspect
  • Additional features and capabilities will be added frequently, so users are encouraged to visit the Windows Virtual Desktop Getting Started Guide for complete user-support documentation, including product updates.

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