Reminder: Text ‘UMICH’ to 741741 for free support to reduce stress

April 29, 2020  //  FOUND IN: Updates & Resources

During the COVID-19 pandemic, some faculty, staff and learners may be struggling with feelings of isolation, anxiety or depression.

A number of support services are available to the Michigan Medicine community through the COVID-19 Stress Resource Team, including in-person support in the health system and virtual support to individuals and groups (call the Office of Counseling and Workplace Resilience 24/7 at 734-763-5409 or email

Now, the Michigan Medicine Wellness Office and Office of Faculty Development are giving members of the organization’s medical community access to a free text support service at their fingertips any time, day or night. The office has partnered with the Crisis Text Line® to provide access to free, 24/7 support during this stressful time via a medium that most people use and trust: texting.

By texting “UMICH” to 741741, participants will connect to a trained crisis volunteer, who will introduce themselves, reflect on what you’ve typed and invite you to share at your own pace. Text responders are there for support and to help you sort through your feelings by asking questions, empathizing and actively listening. You need not be in crisis to use this service for support.

All text conversations are private and secure, with a goal of helping you move from a stressful moment to a calmer place. Text responders may offer other resources you may find helpful. Please note that HIPAA compliance policies do apply to using this service, and patient information should not be included in any texts.