March 26, 2020  //  FOUND IN: Announcements, Updates & Resources

NEW TODAY: Here’s the latest information about Michigan Medicine’s management of the COVID-19 pandemic:



Occupational Health Services will be triaging all visits through our main phone number 734-764-8021.  Hours of operation for normal business will be available Monday through Friday 7 a.m. to 4:30 p.m.  Phone lines will be available 24 hours/7 days per week for employees who are sick and/or have questions related to COVID-19.  

Effective immediately, please contact OHS by phone for the following:

  • If you are sick and/or have questions related to COVID-19, please DO NOT visit OHS.  Call OHS and select prompt 1.
  • If you are sick and your condition is NOT a medical emergency, please contact OHS and avoid using the Emergency Department.  If your condition IS a medical emergency, please go to the closest emergency department. 
  • For fit testing, call OHS between the hours of 7 a.m. to 4:30 p.m. Monday through Friday.  Please call to schedule a visit. 
  • For acute work related injuries, call OHS between the hours of 7 a.m. to 4:30 p.m.
  • If you have an occupational health need and are unsure how to proceed, call OHS.


To keep employees apprised of COVID-19 related activities across the organization, a virtual Town Hall will be conducted at 2 p.m. on Friday. Leaders will discuss current operations, development of contingency plans to care for future patients, employee safety and benefits, and workforce planning due to operational ramp downs.

If you would like to submit a question in advance, send it to with Subject: TOWN HALL QUESTION.

To join the call, select from the following options:

Web Browser

Joining via a mobile device?


a) Dial the following number: +1 (415) 466-7000 (US)
b) Enter the participant PIN: 8627107 followed by # to confirm.


Two frequently asked questions about attire and caring for patients with COVID-19.

Are there specific recommendations regarding attire for workforce members caring for patients with COVID-19?

The SARS-CoV-2 virus which causes COVID-19 is primarily spread from person-to-person through respiratory droplets. There are currently no data to support transmission via objects, although the virus can survive on surfaces such as plastic and steel.  Porous surfaces such as clothing are less likely to harbor the virus for long periods of time.  Additionally, clothing has not been associated with transmission of other respiratory viruses such as influenza.  Finally, the PPE worn when encountering patients with suspected or proven COVID-19 includes gloves and a gown. Worn correctly, PPE prevents contamination of skin and clothing, and current evidence supports that use of appropriate PPE is highly effective at preventing transmission of the virus. 

Based on this evidence, we make the following recommendations regarding clothing worn at work:

  • Those encountering patients with suspected or proven COVID-19 infection should wear the appropriate PPE.
  • If your job requires the wearing of scrubs, you should continue to do so.  Scrubs are not required in the care of those with suspected or proven COVID-19 infection. If you did not routinely wear scrubs as part of your work routine prior to the COVID-19 outbreak, you should not require scrubs now.
  • Shoe covers and head coverings are not recommended PPE as transmission is via respiratory droplets and direct contact with infectious secretions.  
  • If workforce member clothing becomes soiled through exposure to blood or other potentially infectious body fluids, it should be changed and laundered. 

As a healthcare worker, how can I protect others living in my home from exposure to COVID-19?

There is no guidance from the CDC or World Health Organization specific to healthcare workers on preventing transmission in the home. Healthcare workers should follow standard guidance for prevention in the home setting:

For more guidance from Infection Prevention & Epidemiology on attire for those caring for patients with COVID-19, click here.


Open access to parking decks continues, which includes the Palmer, Glen, Catherine/Ann and Wall Street structures and area lots. Ample parking is available in those structures and lots.  We encourage staff to park in these lots near the medical campus rather than in remote lots where they have to ride buses into work. Buses can become crowded, making social distancing difficult.

However, we also have added University of Michigan buses to existing routes to thin out congregation of staff.

Patient/Visitor parking on Medical Center Campus, including at the Kellogg Eye Center, will remain enforced. 

We will continue to evaluate operations and provide updates with any service changes.

Still have questions?

An FAQ is posted in Headlines and updated frequently. If you have specific questions about COVID19 and your work at Michigan Medicine, go to the Infection Prevention & Epidemiology page for updates.

If you still can’t find what you’re looking for on these web pages, please email and your question will be answered as quickly as possible.  Do not use this email for sharing patient health information.

Jeffrey Desmond, M.D.
Chief Medical Officer