COVID-19: New visitor restrictions

March 13, 2020  //  FOUND IN: Updates & Resources

Michigan Medicine is implementing new visitor restrictions to ensure that it is doing everything it can to protect patients and employees from the spread of diseases.

The new restrictions are:

  • Adult patients: One adult visitor.
  • Pediatric and newborn patients: Two visitors, but only parents or guardians. No siblings or extended family.
  • Obstetric patients: Two adult visitors at a time for mothers in labor and delivery. No siblings of newborn.
  • No visitors with flu-like or cold symptoms.
  • No children under 16 will be allowed to visit, except under exceptional circumstances.
  • In ambulatory care clinics, visitors are limited to one visitor/companion who is providing transportation to the patient receiving care.

Updated policy is attached.

We understand these are unusual circumstances and that these actions may cause hardship for patients. However, the top priority is the safety of patients and staff. These efforts will reduce chances of infection spreading.

Additional updates:

You are encouraged to continue reassuring patients that the organization has used proper precautions with the COVID-19 positive patient, who was carefully isolated to minimize the risk of exposure to employees and patients.

Based on that, risk of infection is low for employees and visitors, even if you work in the hospitals or near the unit where the patient is isolated. Risk is considered high if you have prolonged exposure to someone with symptoms without appropriate protective equipment.

Michigan Medicine is not canceling appointments, surgeries or advising that patients not come to clinics.  

Also, please remember that patient confidentiality must be maintained. Accessing patient records to do your job (e.g., care for a patient) is appropriate, but accessing patient records out of curiosity is not appropriate and will result in disciplinary action. 

For more information, patients can check the website and click the yellow banner at the top of the page.

Still have questions?

An FAQ was published Thursday in Headlines. If you have specific questions about COVID-19 and your work at Michigan Medicine, send an email to or go to the Infection Prevention & Epidemiology page for updates.

If you still can’t find what you’re looking for on these web pages, please email and your question will be answered as quickly as possible. Do not use this email for sharing patient health information.

Thank you again for your dedication, patience and professionalism as Michigan Medicine continues to maintain high-quality patient care during a difficult time. Multiple teams have been activated to plan for what the future might bring and the organization remains confident it will be able to serve patients and the community through this pandemic.