‘Own Your Upgrade!’ Self-serve Microsoft Windows updates coming soon

November 14, 2019  //  FOUND IN: Updates & Resources

Beginning Tuesday, Nov. 19 through late March 2020, some (but not all) Michigan Medicine PC users will begin seeing “pop-up” notifications requesting them to accept and install an upgrade to their Microsoft Windows operating system. 

Users who receive one of these pop-up requests can “Own Their Upgrade” by clicking:

  • Install” – to begin the upgrade sequence immediately. (This should take 1 to 1.5 hours to complete.)
  • Snooze” – to choose from the pull-down menu to pick a time that’s more convenient.
  • Not now” – this will delay the upgrade, but only temporarily. After the deadline (shown on the initial pop-up request), the upgrade will run automatically, so users should consider selecting a time that’s more convenient.


In the past, major Windows upgrades (for example, the switch from Windows 7 to Windows 10) happened every few years, and were handled directly by Health Information Technology & Services (HITS). Now, Microsoft is switching to a continuous-release model that features more frequent, but less disruptive upgrades that will require some (but not all) Windows users to download and install these updates themselves.

As a result, many Windows users may expect to see a pop-up request anytime between mid-November 2019 and late March 2020. Meanwhile, others (especially those whose machines have “Green IT” settings, or use “Flex” machines) will not.

These more frequent Windows upgrades (which will happen 1-2 times per year) are required to maintain the security of networks and data, and to make sure devices continue running smoothly — the same way most smartphone users typically upgrade their device’s system software periodically.

As such, HITS is asking everyone who receives a Windows upgrade request to take the time to complete this important process.

“We know asking users to download and install their own Windows updates is a new practice in our environment, but we believe that most users will come to see it as a crucial part of keeping their device healthy and up-to-date,” said John McPhall, HITS senior director for architecture and operations management.

“We hope that, by providing some degree of flexibility, and some options that enable individuals to choose when they want to install, we can help people ‘own’ their upgrades, making them less disruptive and more convenient,” said McPhall.


Windows users who would like more details about how the process will impact individual (single users) computers, shared (kiosk) computers and Flex computing devices can visit the HITS “Own Your Upgrade” project page.

Otherwise, anyone with questions or concerns can contact HITS, as follows:

Website: http://michmed.org/own-your-upgrade