‘We are here!’ BCSC celebrates one-year anniversary

September 4, 2019  //  FOUND IN: Strategy & Leadership,

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Last September, Michigan Medicine and Livingston County welcomed the new Brighton Center for Specialty Care (BCSC) with open arms. In a speech Brighton Mayor Jim Muzzin gave during the center’s dedication, he praised the organization and the impact that BCSC could have on the surrounding area.

“The city and the Brighton area community is honored and privileged to have gained such an exceptional health care facility here,” Muzzin said.

The center doesn’t disappoint.

BCSC by the numbers

Since its opening, BCSC has brought more than 200 medical specialty providers to serve area patients. It has also created more than 450 full- and part-time jobs, giving a boost to the local economy.

BCSC has welcomed 190,000+ total patient visits over the past year and has helped Michigan Medicine further expand its services to Livingston, Oakland, Genesee and Ingham counties. The center also serves as a gateway for patients and families living in the northern regions of the state as well.

In FY19 alone, the center served more than 54,000 patients, with a little over 36 percent coming from Livingston, the center’s host county. Oakland County accounted for the second highest percentage of patients (almost 13 percent), while Washtenaw (9 percent), Genesee (9 percent) and Wayne counties (6 percent) followed (see map at right).

Not only is the center closer to patients — it’s closer for many employees as well.

“We’ve got hundreds of world-class clinicians and other staff members who are able to share their expertise right in their own backyard,” said John Wei, M.D., BCSC’s medical director. “It’s been a boon to everyone in the community.”

“This state-of-the art facility enables us to provide the same top-notch care as seen on Michigan Medicine’s main campus, but closer to communities north of Ann Arbor,” added BCSC Senior Nurse Director Michelle Fernamberg. “We receive feedback from countless patients and families expressing how happy they are that we are here!”

Uniquely BCSC

So what makes the Brighton Center for Specialty Care unique? Could it be the…

  • Fact that BCSC houses more than 50 disciplines and includes an operating room, short stay unit and a medical procedures unit onsite?
  • Electric Ride-On Car used as a distraction tool to help pediatric patients cope with the transition from the pre-op to the OR, enhancing the overall patient experience?
  • Teddy Bear Clinic, which provides pediatric patients with the opportunity to conduct medical play and education with equipment they might encounter during their clinic visits?
  • Center’s broad spectrum of physical therapy/occupational therapy (PT/OT) services? State-of-the-art rehab equipment, including a basketball court, batting cage and pediatric rock climbing wall are housed there, making the rehab process more effective — and fun!
  • Unweighting track/treadmill system (one of only five in the nation!), which helps patients recover from an injury or surgery?
  • 24-hour sleep clinic equipped with top-of-the-line recording equipment to assist in the diagnosis and treatment of sleep disorders?
  • Multitude of support services available, including three pharmacies, an optical shop, an infusion center, a blood draw station, radiology … and many more?

“Even though we opened with innovative, cutting-edge technology and resources, we will always be looking for ways to improve the patient experience and patient outcomes in the years ahead,” Wei said.

Community benefits

With BCSC’s significant backyard presence, the center aims to make a difference in the lives of the individuals and families who make up its community. Over the past year, the center has taken a role in almost 20 patient-centered events across the region. Highlights include:

  • Sponsoring the Brighton Chamber of Commerce’s Smokin’ Jazz and Blues Fest (September 2018).
  • Spreading holiday cheer by inviting the Brighton High School Orchestra to play music in the main lobby and adopting local families during the holiday season (December 2018).
  • Promoting Colon Cancer Awareness Month and the importance of screening, prevention and treatment through an educational table set up in the center (March 2019).
  • Helping children with disabilities participate in sporting events at the Second Annual Pediatric Adaptive Triathlon, sponsored by MedSport and Physical Medicine & Rehabilitation (May 2019).
  • Providing an opportunity for students with autism spectrum disorder to shadow faculty and staff through Work Skills Corporation, a venture that helps to empower and enrich the lives of people with disabilities through employment, education and art (June 2019).

Center leadership is eager to continue its community outreach efforts into the next year, beginning with hosting a Safe Medicine Disposal event in conjunction with the U-M College of Pharmacy on Oct. 1.

“That event is just the first of many community outreach events we are planning,” said Administrative Director Kathy Herron. “Because the clinic plays such a large role in the area, it will continue to invest in its people, providing jobs and top-notch care for our residents.”

And with more services coming soon — such as new pediatric endocrinology services — the future remains bright.

“The Brighton Center for Specialty Care is constantly adding new services and innovating how we provide care,” said Wei. “We are excited to see what the future brings.”

To learn more about the Brighton Center for Specialty Care, click here.