Parking and transportation update

September 18, 2019  //  FOUND IN: Updates & Resources

Last month, Michigan Medicine redesigned parking permit access in its parking structures to create more patient and visitor spaces in P3 (Taubman structure). The organization realizes that this created some challenges for employees, and it remains committed to provide safe, timely, and reliable parking and transportation solutions to accommodate those who utilize parking.

Michigan Medicine also received feedback that specific buses and shuttles are extremely crowded during peak commuting hours. After identifying those routes, decisions have been made to increase the number of express shuttle buses to support existing and new routes.

  • Glazier Way: Add two incremental buses to MedExpress, to improve frequency and reduce crowding for shuttle from Glazier Way lot to main medical campus.
  • Crisler Lot: Activate new south Ann Arbor morning express shuttle, with two buses providing service from Crisler lot to main medical campus. This new morning service would complement existing afternoon express service from the main medical campus to Crisler.
  • Implementation of these bus routes is anticipated within 2-3 months, based on ability to execute new contracts for buses. Exact details of operational plans are being developed now.
  • U.S. 23 at Lee and 8 Mile roads: Expand express shuttle schedule in morning and afternoon to allow daily increase in ridership from 103 to 163 passengers. The enhanced service access will begin on Sept. 30. New rider requests can be sent to and interested riders will be notified when shuttle space is available.

In addition to the additional bus and shuttles, we have a comprehensive plan still targeting other specific efforts to enhance parking and transportation experience:

  • New Wall Street West structure under construction, to be completed Fall 2020, with more than 1,000 employee spaces.  
  • Pursuit of other park & ride locations.
  • Maximize use of East Ann Arbor (about 100 spaces remain open on a daily basis) and express shuttle service.
  • Employee focus groups scheduled later this month, to better understand opportunities for improvement in parking and transportation experience.
  • Creation of dedicated staff position to assist employees with best parking and transportation options ( Anticipated launch later this month.
  • Ongoing work with campus colleagues on a longer-term parking strategy to support ongoing growth.

The organization recognizes that this situation is challenging and appreciates your input and patience. The planning team will continue to work as quickly as possible to implement other positive changes to parking and transportation.

Additional information and resources can be found on the Michigan Medicine Parking and Transportation website.