Week in Review: Week of July 8, 2019

July 12, 2019  //  FOUND IN: Updates & Resources,


There was no horsing around this week at Headlines! The newsletter was full of stories that showed how caring and committed members of the Michigan Medicine community are to those they serve.

For instance, a patient reflected on a special day when nurses, therapists, social workers, security officers and others collaborated to bring her favorite horse to the hospital for a visit. Employees also learned about a new performance review process that emphasizes the value they bring to the organization; a Survival Flight communication specialist shared how his team helps critically-ill individuals get the care they need; and faculty and staff were lauded for making a difference to patients, families and coworkers last month.

In case you missed any of that, hold your horses — the Week in Review is here to help!

A horse is a horse (and so much more to Michigan Medicine patient)

When patient Rebecca Billiel joked around with a family friend that it would be a dream to have her favorite horse visit her in the hospital, it set off a chain of events that was unique to just about everyone at Michigan Medicine. Click here to learn the story of Rebecca and therapy horse Madira, who made an appearance in the hospital courtyard, creating a “life-changing day” for Rebecca and those around her.

A new look at performance reviews

It’s annual review time — a time that can be filled with anxiety and nerves. But it’s also a time for reflection, feedback, prioritization and improvement. With that in mind, Organizational Learning has revamped the annual review process to ensure that everyone has a more valuable and purpose-driven experience. Check out a rundown of the changes — and listen to the latest episode of The Wrap above for even more on the new process!

A Day in the Life: Chad Hall, Survival Flight communication specialist

Survival Flight provides patient transport to critically-ill and injured patients using helicopters and airplanes stationed in Southeastern Michigan. At all times, experts work behind-the-scenes to help these aircrafts reach their destinations efficiently and safely — and to make sure patients get the treatment they need once they arrive. Learn more about a typical day for one of these highly-trained communication specialists!   

Making a Difference: June 2019 highlights

Employees across the organization work hard to inspire their colleagues and make a difference in the lives of those they serve. Read about some of the remarkable faculty and staff members who were recognized by a patient, family member or coworker for their work in June.

Stay in the know on the go with The Wrap at the top of the page!

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