Learning and Development offers free Crucial Conversations Skills Practice Lab
For Michigan Medicine faculty and staff who know the components of Crucial Conversations®, they’ve likely identified their style under stress and know how to manage it accordingly.
They also recognize how to master stories to create healthy dialogue and they have gained a better understanding of how to state strong opinions without shutting down contrary views.
So now what can they do with those skills? Practice, Practice, Practice! Crucial Conversations® Skill Practice Labs will help learners move from awareness to application of skills.
These quick sessions are designed to allow Crucial Conversations® graduates to:
- Recall key concepts of Crucial Conversations
- Apply STATE skills, and other critical techniques
- Review real-life Crucial Conversations
Click here for more information on offerings and how to register!