Meet your Michigan Medicine MVPs

February 18, 2019  //  FOUND IN: Our Employees,

A few weeks ago, Headlines asked faculty and staff to recognize the superstars and MVPs in their unit or department.

Ever since, nominations have poured in, celebrating dedicated employees who go above and beyond in how they serve patients, families and coworkers.

From a business analyst who has helped ensure the security of MiChart to the team behind a successful opening at the Brighton Center for Specialty Care, these staff members truly elevate patient care, education and research each and every day.

Congratulations to the following nominees, who were randomly selected by Headlines to win Michigan Medicine swag or another fantastic prize. All other nominations are listed at the bottom of the story.

Individual awards

Scott Cherry, clinical business analyst, Health Information Technology & Services

Scott leads the MiChart Clinical Security Team, which ensures that 22,000+ MiChart clinicians have access to do what they need to do for patients. In this role, Scott has heavily influenced MiChart’s security strategies by looking years down the road and assessing how suggestions would create eventual problems at Michigan Medicine. He’s done all of this with patience, kindness, dedication, thoughtfulness, insight, organization and professionalism. Thank you, Scott!

Sandy Yu, Au.D., audiologist

Sandy joined the adult audiology team in the fall of 2016. She uses effective and knowledgeable clinical judgment to complete diagnostic audiograms, auditory brainstem response testing and BAHA evaluations. She motivates her patients through hearing rehabilitation and uses best practices with the latest technology. You know she is someone you can always count on with knowledgeable answers and encouraging words. Thank you, Sandy, for being our MVP!

Alexis Lezak, medical assistant, NeuroSport

When Alexis joined NeuroSport in 2016, she immediately became an essential part of our team, giving 110 percent every day. Alexis shines when she is interacting with our customers and treats her coworkers and patients with respect and diligence. She also has strong problem-solving and critical-thinking skills and seeks continuous feedback to better herself professionally. With the constant changes and growth at NeuroSport, Alexis has been one of the driving forces of our success!

Mark Bessolo, buyer intermediate, Wheelchair Seating Services

Mark has worked for Michigan Medicine for more than 24 years and is the most selfless employee that I have ever worked with or supervised. Mark is willing to go above and beyond every day for patients and coworkers and is the kind of guy that you never forget. His warm greeting and happy-go-lucky manner are contagious. Thank you, Mark!

Sarah Poley, R.N., 8W, C.S. Mott Children’s Hospital

Sarah is an exceptional nurse, fantastic teacher and is well-versed in pathophysiology. Sarah has done amazing work on our unit’s CLABSI policy, though her academic achievements are not her only strengths. She is also exceptional as a bedside nurse, advocating for her tiny patients and working compassionately with families. Her passion for the NICU stands out above all else and all of us can only hope to become as excellent of a nurse as she is!

Natasha Mason, patient services associate, orthotics & prosthetics, Brighton Center for Specialty Care

Natasha was recently a nominee for the 2018 Evan Newport HOPE and JOY Award. She keeps our department organized, is welcoming to our patients and schedules their appointments with efficiency and kindness. We truly appreciate her attention to detail, efficiency and cheerful attitude. Thank you, Natasha!

Mark Allain, senior supervisor, Construction Services

Mark is an MVP in my book — and to everyone in our department. He recently mentored a new employee who is now on his own running projects. Additionally, when colleagues have had to take a leave of absence due to family emergencies, Mark has stepped up and done a great job helping the team. He always makes sure our employees’ and customers’ needs are being met. Thanks, Mark!

Haley Mastro, intake coordinator, otolaryngology

Haley puts forth incredible effort every day. When talking with patients on the phone, she is kind, empathetic and patient. She is also very supportive of her coworkers, lending a compassionate ear, offering thoughtful advice and kindly educating new staff. She is always willing to help the OTO team, whether it’s covering phones or helping the call center get caught up on their queue. Her spirit is to be admired and she truly shines bright!

Team awards

Research pharmacy team

The Research Pharmacy team is comprised of 22 members who support the medication-use process for clinical research across the organization. They are currently managing a record number of clinical studies — more than 600! At the same time, they have persevered through increasing complexity of study management and sponsor requirements, all while ensuring they continue to put patients and patient safety first. This team exemplifies the Michigan Difference!

Brighton Center for Specialty Care administrative assistants (Michelle Mounsey, Kathi Collins, Missy Curylo and Kandra Sobel)

While their titles say “administrative assistants,” to everyone at BCSC they are the ones with the answers. Prior to our opening, they were our “go-to” people. From establishing phone lists and ensuring they are kept up-to-date, to coordinating the BCSC opening festivities and guaranteeing every department had supplies, they are always there for whatever concerns we may have. We appreciate each and every member of this team!

Other nominees:

  • Internal Medicine team, Canton Health Center
  • Medical assistants, Plastic Surgery Clinic, Domino’s Farms
  • Ob/gyn staff, Von Voigtlander Women’s Hospital
  • Ob/gyn staff, East Ann Arbor Health Center
  • Rogel Cancer Center blood draw staff
  • Kristina Bak, R.N., Center for Reproductive Medicine
  • Dale Bixby, M.D., Ph.D., hematology/oncology leukemia
  • Eddie Brown, applications systems analyst, Health Information Technology & Services
  • Pam Burger, radiation therapy dosimetrist
  • Patrick Burke, M.D., hematology/oncology leukemia
  • David Cuevas, end user computing specialist, Health Information Technology & Services
  • Noreen Cullum, P.A.-C., general medicine
  • Katrina Dawson, R.N., clinical care coordinator, pediatric specialty services
  • Daisy Demlow, administrative specialist, Occupational Health Services
  • Samantha Deselles, medical assistant, Canton Health Center
  • Valerie England, administrative specialist, Logistics and Support Services
  • Loretta Fields, business analyst senior, Health Information Technology & Services
  • Heather Fox, physician’s assistant, hematology/oncology leukemia
  • Patricia Gabriel, patient services associate, Center for Reproductive Medicine
  • Catherine Halasz, medical assistant, Center for Reproductive Medicine
  • Brian Hallstrom, M.D., FAOA, co-director, Michigan Arthroplasty Registry Collaborative Quality Initiative
  • Sabrina Hontz, pharmacy technician senior, C.S. Mott Children’s Hospital
  • Richard Hughes, Ph.D., co-director, Michigan Arthroplasty Registry Collaborative Quality Initiative
  • Matt Johnson, patient care tech, CVC operating room
  • Kristen Kindervater, physician’s assistant, hematology/oncology leukemia
  • Marcia Leonard, N.P., pediatric hematology/oncology
  • Joanie Lippincott, medical assistant, Kellogg Eye Center – Grand Blanc, Michigan
  • Erica Marsh, M.D., chief, Center for Reproductive Medicine
  • Samya Nasr, M.D., Cystic Fibrosis program director
  • Kristen Pettitt, M.D., hematology/oncology leukemia
  • Edie Poynter, administrative specialist, Transplant Center
  • Patricia Robertson, M.D., pediatric hematology/oncology
  • Irene Ryan, physician’s assistant, hematology/oncology leukemia
  • Michelle Seals, health information analyst — birth certificates
  • Shannon St. Andrew, clinical technologist, chemical pathology lab
  • Troy Taylor, medical assistant, South Main orthopaedics
  • Kimberly Vanderwall, R.N., clinical coordinator, liver tumor program
  • Margo Winters, manager, MiChart ambulatory team, Health Information Technology & Services
  • Rob Wonnacott, nursing administrative manager, Nursing Informatics