You’re invited: High reliability town hall meetings

January 17, 2019  //  FOUND IN: Strategy & Leadership

As the organization’s journey to high reliability continues, the Office of Patient Safety will be hosting two town halls to review the information presented by Healthcare Performance Improvement (HPI).

All faculty and staff and welcome to attend.

  • Feb. 5: Kahn Auditorium, 10 – 11 a.m.
  • Feb. 12: NCRC Research Auditorium, 9 – 10 a.m.

Representatives from the Office of Patient Safety are also available to visit individual departments or units to discuss the findings of HPI’s research.

Over the next couple of months, HPI will be preparing for their next visit to Michigan Medicine, when they will initiate the design phase of the journey to high reliability.

In February, they will meet with the High Reliability Steering Committee and many others to begin formulating the training and education plan for leaders, trainers and all employees. Once this plan has been created, training will begin with the leadership group.

For more information or to request a visit, please contact Robin Rachel at