Making a Difference: December 2018 highlights

January 21, 2019  //  FOUND IN: Our Employees,

Employees across Michigan Medicine continue to make a difference and inspire colleagues through their hard work and dedication. Recognizing the contributions employees make to the organization helps the team to become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals.

Here are just a few examples of how faculty and staff helped Michigan Medicine provide exceptional care and service last month:

Peer recognition

Leah Xu, BI analyst senior, Health Information Technology & Services

Leah makes a difference by always striving to give the customer her best. She is timely and thorough and has exceeded expectations on every project that I’ve worked with her on. I feel fortunate to have her as a colleague supporting the Resolute MiChart team. Thank you, Leah, for always walking the extra mile and ensuring customers have a wonderful solution!

Mark Norris, M.D., assistant professor of pediatrics and communicable diseases, pediatrics-cardiology

The care and attention to detail Dr. Norris provides all of his patients is astounding. Recently, when he was serving as the attending physician, he got on the floor during rounds to play with a patient. Thank you for reminding us that these kids exist outside of our walls, and sometimes they just need someone to get on the floor and play trucks with them!

Michael Korona, registered dietitian nutritionist, Patient Food & Nutrition Services

Mike is a rising star at Michigan Medicine. On a daily basis, he provides expertise and support to the surgical ICU staff. The patients benefit greatly from his efforts to provide the best contemporary nutritional support. Mike also deserves recognition for the extra effort he puts when it comes to educating critical care fellows. He independently created a curriculum and takes the time to customize each rotation depending on the interest/career path of each fellow. His dedication to his patients and education make him an exemplary employee and reflects great credit upon the institution.

Holli Clewis, clinical care coordinator, nursing, 11W cardiothoracic

Holli, recently a family would not stop talking about how much they love and appreciated you taking some time out of your day to try and make their patient smile. This patient has had a really rough course and your kindness did not go unnoticed! They especially appreciated that you have daughters around her age so you knew exactly what would make her happy (the sunshine!)

Renee Hartert and Sandra Neesam, patient services associates, dermatology

Renee and Sandra, you make an impact in our clinic by spreading positivity with your upbeat personalities. You clearly care about the people you work with in your desire to inform and encourage us all in so many positive ways. Thank you for making Domino’s Farms Dermatology a great place to work!

Family to staff

George Goettler, registered nurse, 5D SICU

I would like to say that this man is the most amazing nurse. He went above and beyond his duties to care for my brother, by comforting him and assuring him that he could do anything. The care he displayed during the time my brother was there is unmatched — I have never seen that kind of love and compassion from a health care professional. We went through the most tragic situation imaginable and I don’t think we would have ever gotten through it without him.

Vincent Scheuher, registered nurse, CVC 4 ICU

Vinnie took excellent care of my dad. He was so calm and in control and always ready to figure out any complication. He took time to really listen to my father and try to figure out how to best treat or comfort him. Our family had lots of questions and he was always kind and patient with us. We are thankful he was my dad’s nurse.

Patient to staff

Amelia Reese, pharmacy technician

In recent months, I have been repeatedly impressed by Amelia’s professionalism, knowledge and demeanor. Her approach means everyone in line typically becomes understanding and calm. I am always glad when she is at the pharmacy and know I will get what I need quickly, efficiently and with excellent customer service. Thank you!

Judy Jones, patient entrance attendant

When people are feeling ill, it’s nice to have a friendly face to greet you. For me, Judy was kind and very helpful with my wheelchair and helping me get in and out of my car. Judy’s smile and warm service made my visit so much easier. Both Judy and the other entrance attendant working with her were outstanding! Thank you for all that you do.

Click here to nominate a colleague or team who makes a difference at Michigan Medicine!

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