A Day in the Life: Lynn Hubrecht, unit host

January 23, 2019  //  FOUND IN: Our Employees,

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Across the organization, thousands of employees spend their days carrying out exceptional patient care, education and research.

But each individual’s role is unique — and with that in mind, Headlines is debuting A Day in the Life, a new series that will introduce an employee and give readers a snapshot of their daily life at Michigan Medicine.

Today, meet Lynn Hubrecht, the unit host of 12W at C.S. Mott Children’s Hospital. Lynn is responsible for 32 general pediatric inpatient rooms.

7 a.m.: Lynn begins her shift by stocking the cabinets and nutrition rooms in her unit, as well as helping to prepare empty patient rooms for new admissions.

8:15 a.m.: It’s time for the morning report with the unit’s nursing lead, head social worker and child life specialist. The quartet goes over any important information they need to know about patients heading into the day.

“After the report, I meet with all of our clerks to see if there is any outstanding paperwork that needs to be done from overnight admissions or upcoming discharges,” Lynn said.

9:30 a.m.: Lynn finishes organizing an equipment room and starts to check in on families. She then dives into one of the more unique aspects of her job.

“On my floor, I run the ‘Pay It Forward’ art gallery, where we have our patients draw pictures that will be put on display on our unit and will then be given to seniors in the area. It’s a small token that makes everyone feel good and gives our kids a creative outlet while they’re in the hospital,” she said.

10:30 a.m.: While still checking in on families, Lynn starts to stock bedside carts for nurses. As she passes by one room, a mother needs someone to talk to.

“Sometimes our families need a caring ear as they share what their child or family members are going through,” Lynn said. “I view that as a big part of my job.”

Once a hug is given out, it’s back to stocking, fixing a television issue and helping prepare a patient for discharge.

“You are so wonderful, Lynn!” shouts Amy Van Marten, mother of patient Marissa Campbell, who is prepping for discharge. “Can we take you home with us?” they both ask jokingly after Lynn brings them a wheelchair and a bag to fill with their belongings.

11 a.m.: Lynn hands out a letter to a patient who has participated in the “Pay It Forward” project.

“I want them to have something that they can show to colleges later in their life, proving that they have participated in something that is making the world a better place,” Lynn said. It was the 1,700th such letter she has handed since starting the program.

11:15 a.m.: There are more hugs to give out, this time to a nurse having a bad day. Lynn brings her candy before entering another patient room to award a bravery medal.

“I partnered with the wife of one of our doctors,” Lynn said. “She brought me medals from marathons and we’ve stashed a few for any of our staff members to use and give out to our little ones who need them. It’s a program we call ‘Medals for Little Victors,’ and it’s something we’ve begun to introduce to other units, as well.”

11:30 a.m.: A representative from Fleece and Thank You — an area nonprofit — stops by with 50 blankets to give to patients. Lynn keeps enough on hand so that every child admitted to her unit receives one. She follows that up by attending a midday huddle.

1 p.m.: It’s Thursday, time for a weekly tea and meditation session Lynn hosts with Michigan Medicine Spiritual Care Imam Kamau Ayubbi.

“I have seen these weekly sessions have such a positive effect on our parents, patients and staff members,” Lynn said. “It’s truly one of the highlights of my week.”

2 p.m.: Lynn stops for a few minutes to draw a zebra for a patient, who has a big smile on her face when she receives it. She then puts away the tea cart from the meditation exercise before helping nurses carry out multiple tasks.

2:30 – 3 p.m. The rest of Lynn’s shift is spent fielding calls, welcoming new patients (she gives them a blanket, room service menu that she has personally marked up with recommendations, and more), and creating more artwork for patients.

“I design special hats for our kids who are about to undergo procedures,” Lynn said, often decorating them with pictures of superheroes or sports team logos. “It perks them up and makes them feel strong.”

It’s a busy day, made up of more than 21,000 steps — or 11 miles of walking.

“But it’s all worth it,” Lynn said. “I get to work with incredible colleagues who support one another — and I get to do so thanks to a management team who lets us put a personal touch on our work. Without any of my coworkers, I wouldn’t be able to do what I do for our patients and families who are going through a difficult time.”

Do you want to share your typical day with Headlines? Email headlines@med.umich.edu with a description of your role at Michigan Medicine!