Making a Difference: November 2018 highlights
Employees across Michigan Medicine continue to make a difference and inspire colleagues through their hard work and dedication. Recognizing the contributions employees make to the organization helps the team to become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals.
Here are just a few examples of how faculty and staff helped Michigan Medicine provide exceptional care and service last month:
Sherrill Bird, clinic office manager, neurosurgery
Sherrill, you have made a difference in my life from Day One. You are always reliable, helpful, strong, patient and such a positive influence. You give 100 percent to your position, but more importantly, to your patients and employees. You are tough when you need to be and compassionate when necessary. You always know how to relate to our patients and bring such a calming presence to the clinic. You have been a rock for me more times than I can count. I want you to know how appreciated you are and how important you are to our department!
Aaron Glenn, business systems analyst, HITS
Thank you, Aaron, for raising the importance of using a patient’s preferred names to promote a more inclusive environment at Michigan Medicine. You have shown a lot of courage in championing the issue. Your leadership and empathy will benefit people for years to come. I appreciate you!
Angela Common, nurse supervisor, Brighton Center for Specialty Care
On behalf of the BCSC executive leadership team, we would like to recognize Angie for her leadership and engagement in bringing employee flu vaccines to BCSC. Due to her efforts, nurses and MAs were able to vaccinate hundreds of staff during our various flu clinics. Thanks for all you did to “Go Blue and Fight Flu!”
Darci Hoag, staff specialist health, Human Resources
Darci is consistently responsive when presented with issues and concerns. She has been exceptionally helpful to me, serving as a resource when dealing with complicated HR issues. Darci responds whenever urgent needs arise, and she has a very high degree of ownership for her responsibilities, many times going above and beyond her duties. I want to let her know she is greatly appreciated!
Maurice Brown, unit custodian, Environmental Services
Maurice, you deserve recognition for your outstanding kindness, amazingly hard work and an enthusiasm unknown to mankind. You bring a smile to everyone around you in the face of an extremely difficult job. Your attention to detail and prompt recognition of the unit’s needs make everyone’s job easier — and for that your nurses are grateful. Never stop being yourself; we’re honored to call you part of our emergency department team and family!
Johann Gudjonsson, Arthur C. Curtis Professor of Skin Molecular Immunology, dermatology
It is a tremendous honor and pleasure to work alongside Dr. Gudjonsson. He has served as a wonderful role model in all aspects of patient care and professionalism. He blends his immense knowledge of basic science, immunology and dermatology with evidence-based decision-making to yield rational, safe and efficacious treatments for the patients. He has demonstrated an amazing ability to provide empathy to his patients while simultaneously educating them about their condition in a very easy to understand manner that increases patient compliance and satisfaction with his care. Thank you, Dr. Gudjonsson!
Patient to staff
Robert Curtin, CAT Scan technologist, radiology
When I had to receive a CT scan, my claustrophobia kicked in. Robert talked me through the entire procedure, which significantly decreased my anxiety. He instructed and educated me prior to every aspect of the scan and was able to allay my fears. His genuine understanding and compassion made a difficult procedure bearable. He was the best part of my hospital stay.
David Harris, M.D., clinical instructor, neurology
Dr. Harris gave me a very extended visit to thoroughly hear my medical history and concerns. He was very patient and understanding, going above and beyond to try and formulate a treatment plan for me. He has considered me and listened to me when no one else has, while also not judging me. He has helped me to cling to hope regarding my current and future quality of life. I am very thankful and grateful for his care.
Family to staff
Angelica Taylor, speech & language pathologist
One year ago, my son started seeing Angelica for speech and language. Today, thanks to her, my son is talking up a storm and has demonstrated tremendous improvement in his speech as well as his confidence. Not only did Angelica give him his voice, she also became his motivator. Angelica has made an incredible difference in our son and family. We really appreciate her!
Melanie Shoesmith, medical assistant, Dexter Family Practice
Melanie made the process of administering flu shots for my two boys the least stressful experience that we’ve had. She took the time to sing songs with them and distract them from the fear of a shot — and they typically have terrible anxiety with this. After leaving the clinic, they even asked if we can schedule with her next year since it was such a pleasant experience! Thank you for your kind and gentle nature in handling small children with immunizations!
Click here to nominate a colleague or team who makes a difference at Michigan Medicine!