Making a Difference: October 2018 highlights

November 12, 2018  //  FOUND IN: Our Employees,

Employees across Michigan Medicine continue to make a difference and inspire colleagues through their hard work and dedication. Recognizing the contributions employees make to the organization helps the team to become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals.

Here are just a few examples of how faculty and staff helped Michigan Medicine provide exceptional care and service last month:

Peer recognition

Mikhail Mills, inpatient unit clerk, Nursing Clerical Services

Mikhail has a very positive and infectious personality. He makes the unit shine with happiness when he works. From answering the phone to greeting the CSR nurses to going above and beyond to complete a task or just helping the nurses out, he sets the tone for the unit. No matter what happens, I can count on his smiling face and positive energy. Thank you, Mikhail, for making a difference for our unit!

Jesse Boeving, stockkeeper, Materiel Services

Jesse is the very organized and detail-oriented stockkeeper assigned to our unit — and he maintains a very accurate inventory of our supplies. Just recently, Jesse took the initiative to track down an issue with one of our non-stock items that had been missing. He went above and beyond his duties, found the problem and made sure we had what we needed to help us maintain good patient care. Thank you, Jesse!

Julie Pierce, HR generalist intermediate, Human Resources

Julie is so wonderful to work with! She never hesitates to provide assistance and direction and always is willing to help. I appreciate her partnership and collaboration. She has top-notch communication skills whether resolving a complex hire (background check issue) or providing direction with document uploading. She is kind, polite and professional. Thank you for all your support and your collaborative approach, I feel fortunate to be able to work with you.

Jason Beachum, maintenance mechanic, plant hospital maintenance

Jason really “brightened” our day (pardon the pun)! As he helped fix a recent lighting situation, we really appreciated the positive, patient attitude with which he tackled his work. It was obvious that he is knowledgeable and excellent at his job and even though our roles are very different, we’re unified in our desire to help others and make a positive impact on their lives. Jason showed us a new facet of the Michigan Difference.

Patient to staff

Sherry Rinaldi, registered nurse, nursing 9C/D adult psych

When I was first admitted, Sherry was my nurse and taught me so many coping skills. She was supportive and kind and had such a calm manner and acceptance of my difficulties, which brightened the darkest of my days. She radiates balance, humility, forgiveness and harmony. I will never forget Sherry. Her honesty and supportive demeanor made me realize I can learn to love myself and work on a life that I deserve. Thank you!

Tujuana Jacobs, patient services associate, urology

This world needs more friendly, smiling faces like Tujuana’s! When you said that you hoped I was having a good day, I could tell it really was genuine. Your kindness and humor made my day! Thank you and keep making this world a better place.

Jason Kahn, M.D., assistant professor of internal medicine

I have seen Dr. Kahn many times for a number of different illnesses. He is always attentive and listens to my concerns (even if they are just anxiety-driven). He is very patient, compassionate and kind. He also is very thorough, explains reasons for recommendations and encourages me to take part in decision-making. He is extraordinarily bright and knowledgeable. I am very lucky that he is my physician!

Kiley Tobel, physician assistant, dermatology

Kiley, you are personable, engaged and informative! You performed a thorough and skillful exam, solicited and answered questions directly and respected my comfort. Your treatment was confident and skilled, and you shared your knowledge in an easy, conversational manner. Thank you for all you do!

Click here to nominate a colleague or team who makes a difference at Michigan Medicine!

RELATED STORIES