Posters, projects and possibilities: Organization set to celebrate Quality Month

Michigan Medicine is once again preparing to celebrate Quality Month, which provides the perfect opportunity to recognize teams across the organization who are working to continuously improve the quality and safety of patient care.

“Quality Month is a celebration of all the incredible improvement work happening across the health system, but it is also a chance for teams to learn from one another and foster new relationships with colleagues,” said Steven J. Bernstein, M.D., M.P.H., chief quality officer.

The month will be highlighted by a daylong event at the North Campus Research Complex dining hall in building 18, on Thursday, Oct. 18. The program begins at 9 a.m. and will run until 4 p.m.

“This year, Quality Month was expanded to a full day event with speakers, breakout sessions and panel discussions, to provide more opportunities for attendees to identify opportunities that may be applicable to their area,” said Linnea Chervenak, M.H.A., senior director of quality. “Quality improvement teams from MidMichigan and Metro Health, two of our partner organizations, are also participating to share best practices across systems and create shared learnings.”

New this year: Up to 6 nursing contact hours will be awarded for attending the event!

It will kick off with opening remarks from Bernstein, followed by a panel discussion about engaging patients in quality improvement initiatives. A variety of breakout sessions will then be available to choose from, including Leading Change: People, Relationships and the Three Lenses presented by Michael Warden, M.B.A., senior director of Service Management in Health Information Technology & Services.

The afternoon session will begin at 1 p.m. with the annual poster session, featuring more than 80 teams showcasing the important process improvement work they have done for the organization over the last year.

The day will wrap up with a keynote address given by Peter Rhea, Ph.D., co-author of Exception to the Rule. During his talk, “The Surprising Science of Character-based Culture, Engagement and Performance,” Rhea will define character-based leadership and the tangible benefits it can bring to the rapidly-changing world of health care.

“We hope the wider range of presentations we are offering this year provides value to attendees and inspires them to try new ideas,” Chervenak said. “Our ultimate goal is to ensure our patients receive the highest quality and safest care. Quality Month is designed to enable faculty and staff to share tools and ideas aimed at achieving that goal.”

A full agenda for the day can be found on the Quality Month 2018 website.

To register, please use this Qualtrics link prior to the event.

University of MI Health System Professional Development & Education is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.  (OBN-001-91)

6.0 nursing contact hours will be provided.