Making a Difference: June 2018 highlights

July 16, 2018  //  FOUND IN: Our Employees,

Employees across Michigan Medicine continue to make a difference and inspire colleagues through their hard work and dedication. Recognizing the contributions employees make to the organization helps the team to become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals.

Here are just a few examples of how faculty and staff helped Michigan Medicine provide exceptional care and service last month:

Peer recognition

Nicole Vogel, physical therapist, Physical Medicine & Rehabilitation

Nikki, you are consistently a bright patch in a patient’s day. Recently, you went above and beyond to help a patient and his spouse through a very difficult illness. Whether it was giving them a card to celebrate their anniversary, seeing the patient daily for comprehensive therapy sessions or simply ensuring his well-being through playfulness and laughter, you helped him succeed. You are an excellent example of what physical therapy can be and, for that, we all appreciate you.

Gray Carper, business systems analyst staff specialist, HITS

Gray, you make a difference with your professionalism, kindness, knowledge and follow-ups with customers. You make it clear that you care about those you serve and make sure they receive what they need every single time. You have helped me on so many occasions that it is only fair that I recognize all of your hard work and how much I appreciate you. Thank you!

Matthew Davenport, M.D., associate professor of radiology

Dr. Davenport, you are an ideal physician, balancing unparalleled patient care while contributing to clinical research. For the residents you work with, you set an incredible example to which I personally aspire. You build bridges between departments that benefit patients and doctors alike. Thank you for showing us how much value and expertise radiology can bring to patient care.

Steve Marshall, stock keeper, Material Services

Steve puts forth 110 percent effort every day. For instance, he is always willing to help coworkers finish on time, show them rooms they’re unfamiliar with or bounce back and forth between units if needed. Steve always has a smile on his face and genuinely cares about customer service. Thank you, Steve, for being a terrific colleague!

Patient to staff

Patricia Paulin, RN, transplant center

I have been a patient at Michigan Medicine for six years and Patti is truly one of the most dedicated, knowledgeable and efficient nurses I’ve had the pleasure of knowing. She has been my advocate and has guided and taught me along the way. She gives me the knowledge needed to be a partner in my health care and to be able to make decisions that I am comfortable with and benefit me the most. Patti has made me feel that my situations are of top priority and her compassion alleviates my anxiety, frustration and confusion. I am truly grateful for having her as a partner in my care.

Family to staff

Heather Craig, R.N., Mott 10E Pediatric ICU

Heather provided exceptional patient and family-centered care to our daughter in the PICU. She was professional, compassionate and went above and beyond to address our concerns and preferences. She is a major reason why our daughter has recovered beautifully and why we would never go anywhere else for specialized pediatric care. Thank you!

Karen Wilson, entrance attendant, Entrance Services

Karen is usually the very first person my mother sees when we arrive at the Rogel Cancer Center for her appointments. Karen goes out of her way to greet my mother and looks out for her comfort, asks how she is doing, assists her in and out of the vehicle and provides a wheelchair when necessary. My mom looks forward to her visits because she knows she will be spending at least a few minutes of her time with Karen. She is the bright spot of our trips and helps make a tense day a lot lighter and brighter.

Chris Hicks, Ruthie Gardner, Roxana Allen, Karen Surber, adult BMT

These four women are making a difference every day because of their wonderful outlook on life. Seeing my wife — as well as the other patients who are going through their treatments — smile, laugh and join in with some humor is an enjoyable sight to see and hear. It takes very special people, each with their distinct personalities, to be able to have that kind of effect on people. Michigan Medicine truly has four very special women that come to work with a smile on their faces every day, all for their patients. You should be proud. I know all of us are!

Click here to nominate a colleague or team who makes a difference at Michigan Medicine!