Surveyors from The Joint Commission are onsite
Please be advised that a visit from The Joint Commission is underway. A team of surveyors will spend five days visiting clinical areas at both onsite and offsite locations. The scope of the survey encompasses both inpatient and outpatient venues across all of the organization’s hospitals and health centers, as well as home care services.
A large portion of the survey agenda will involve surveyors walking around tracing the care given to patients, inquiring about the care delivery process, observing work practices and interviewing staff, patients and families.
The survey process will also include a special focus on the environment of care, fire safety issues and emergency preparedness.
A Survey Command Center will be in operation during the entire survey to answer questions and address concerns or issues. It can be reached at 734-763-7134 between 8 a.m. and 5 p.m.
With your help, the organization can have a successful survey and continue its long history of successful accreditation! Thanks for your cooperation.